Playstation Help Needed

[Etheos]

Hello,

I have been playing on PC since the inception of 1.0. I bought my wife a copy of the game to play on PS3 about a year ago. She played the trial and never logged in again. I recently decided that I would like to play on the PS3 and (from what I have heard I needed to) I bought a new copy of Final Fantasy XIV from the playstation store. I deleted the older copy of the game as well as the save data from the PS3. Now, every time I start the new copy of the game, it wants to set up a SE Account, which is great...however it keeps trying to make me log in with the account that I set up my wife with, which is bad. How do I unlink her account from PSN so I can take the new copy of the game and link it to my existing Mog Station account? Surely someone out there has run into this before right? Thanks for your input ahead of time.

[Raven-almasy]

unfortunately you can not unlink a SE account to a PSN account with out calling their support center and explaining why you need it unlinked if you do not wish to do that then you can make a new PSN account on the ps3 to link your SE account to.

[Etheos]

unfortunately you can not unlink a SE account to a PSN account with out calling their support center and explaining why you need it unlinked if you do not wish to do that then you can make a new PSN account on the ps3 to link your SE account to.

I have created the new PSN account to attach the SE account to but every time I open FFXIV, it is asking me for a promo code. The only thing i got related to this purchase was an email from PSN with my order number on it. Any suggestions?

[Raven-almasy]

my guess would be that you need to buy the game on that PSN account if you have already done that then i'm not sure what to do other then contact SE

[Nomad-phx]

did you buy the game from the psn store on the psn account you wanted to play on or your wife's account?