Everyone has things they want to accomplish in this game, and only a certain number of hours per day available to accomplish those things. If queueing up specifically to help newbies brings you joy, that is wonderful, and more power to you. Not everyone is a born mentor, though; for many, possibly most people tutoring newbies is a chore, and not fun at all. If they're not going to be rewarded for doing it, they won't bother.
SE has good, solid experience with this phenominon from FFXI. While there were good, helpful people in that game, as there are in this one, there's just not enough to meet the need. For the longest time, FFXI had NO rewards for completing certain instances once you had already completed them, and newer folks trying to put together a party to do them had a horrendous time of it. They might be able to cobble together two or three sympethetic souls after a few hours, but most such instances needed a full party of six for a good chance of successs. This game's reward system has worked MIRACLES, compared to the situation in FFXI. People gripe about 30-40 minute queue times, but I have very literally spent entire days trying and failing to put together a party in FFXI for an unrewarding instance.
Don't mistake this mercenary attitude as meaning people are bad, or don't care. Even folks who wouldn't be signing up for low-level instances without the promise of reward are usually friendly and helpful toward the newbies. There are bad apples in the batch as well, but it's not only mean-spirited to harrass newbies, but also badly impacts the efficiency of the run. They want to get the run DONE, and abusing the other players is not going to help in that goal. Harrassment happens, but it's much less frequent than a lot of forum posts would have you believe.
It is one part of speed running, and the part that is most often seen in lower level dungeons. For the most part, lack of aoe abilities and lack of overpowered high-level gear makes multi-pack pulling in low level instances unproductive. I was trying to address the problem as it exists for low level players. I'll bet a lot of people even in this forum went a long time before they ever saw both paths in the Thousand Maws, and many have probably NEVER explored the optional branch by the second Magitek Gate. Most likely, many have never read the messages posted on the dungeon walls there, either, even though they present some cool flavor text for the dungeon.



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