Change the billing for XIV, please! Before the game gets to the point where we have to worry about paying for it. Even if the game became great by tomorrow, the billing sucks so hard that a lot of people wouldn't even want to play. I have never seen a more ridiculous, convoluted billing system in my life.

Charge us the exact amount, none of this Crysta nonsense. Charge us directly, why do you even need a 3rd party involved? I honestly didn't think it was possible, but SE has found a billing system with even WORSE customer support than FFXI.