My friend is playing the trial version on PC and im on PS4 and have been playing for quite some time.

He started today and when he got some gear for his character it told him that he cant equip it. He is a lvl 7 thaumaturge and is trying to equip lvl 5 (ALL CLASS) mage gear and it refuses to let him. I know there are massive restrictions on trial players but being unable to equip any gear must be a bug.