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  1. #1
    Player

    Join Date
    Aug 2014
    Location
    Ul'Dah - Jenova
    Posts
    82

    Frequent Disconnect Symbol Without Actual Disconnection

    I frequently see the disconnection symbol next to my name when moving around the game. It shows up for at most 1 second before going away. For the most part nothing seems to lag on my screen, that is of course unless it shows up when I am accessing my retainer, the provisions window at my GC and when starting any npc dialogue. It often does show up when these actions occur often making me wait up to 10 seconds sometimes for my retainer window to show up and my retainer to spawn. I am using a ps3 with a wired connection and have my ps3 given full port access through my router, the firewall has it listed as an device to allow unrestricted internet access. Any tips on what I can do? If it helps, my roommate has a ps4 that is also using a wired connection and we play at the same time but he doesn't have the same problem as me. He often comments on how often the DC symbol appears next to my player name. We have a 100mbps broadband connection and any other internet connections are normally not be actively used when we both play. I have this problem even if he is not using the ps4 or any other active connections. Does anyone have any idea of what may be the problem and any possible fixes?

    Thank you!
    (0)

  2. #2
    Player

    Join Date
    Aug 2014
    Location
    Ul'Dah - Jenova
    Posts
    82
    Do these logs show anything abnormal?

    Tracing route to neolobby02.ffxiv.com [199.91.189.74]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms hitronhub.home [192.168.0.1]
    2 11 ms 11 ms 10 ms 10.48.0.1
    3 8 ms 10 ms 14 ms host-121-5-220-24-static.midco.net [24.220.5.121]
    4 9 ms 12 ms 9 ms host-21-13-220-24-static.midco.net [24.220.13.21]
    5 22 ms 19 ms 19 ms xe-0-0-2.min10.ip4.gtt.net [173.241.131.133]
    6 41 ms 30 ms 32 ms xe-2-2-3.chi11.ip4.gtt.net [89.149.185.177]
    7 130 ms 130 ms 183 ms xe-1-2-0.mtl10.ip4.gtt.net [89.149.186.217]
    8 132 ms 127 ms 127 ms ormuco-gw.ip4.gtt.net [216.221.156.110]
    9 128 ms 128 ms 126 ms 192.34.76.2
    10 132 ms 128 ms 130 ms 199.91.189.234
    11 130 ms 130 ms 136 ms 199.91.189.74

    Trace complete.
    (0)

  3. #3
    Player

    Join Date
    Aug 2014
    Location
    Ul'Dah - Jenova
    Posts
    82
    Second log:

    Tracing route to neolobby04.ffxiv.com [199.91.189.93]
    over a maximum of 30 hops:

    1 <1 ms <1 ms 1 ms hitronhub.home [192.168.0.1]
    2 9 ms 10 ms 11 ms 10.48.0.1
    3 11 ms 9 ms 10 ms host-121-5-220-24-static.midco.net [24.220.5.121]
    4 11 ms 12 ms 10 ms host-96-7-220-24.midco.net [24.220.7.96]
    5 21 ms 22 ms 19 ms xe-0-0-2.min10.ip4.gtt.net [173.241.131.133]
    6 31 ms 30 ms 33 ms xe-2-2-3.chi11.ip4.gtt.net [89.149.185.177]
    7 133 ms 130 ms 130 ms xe-1-2-0.mtl10.ip4.gtt.net [89.149.186.217]
    8 128 ms 128 ms 127 ms ormuco-gw.ip4.gtt.net [216.221.156.110]
    9 125 ms 128 ms 128 ms 192.34.76.2
    10 130 ms 129 ms 131 ms 199.91.189.234
    11 128 ms 128 ms 128 ms 199.91.189.93

    Trace complete.
    (0)

  4. #4
    Player

    Join Date
    Aug 2014
    Location
    Ul'Dah - Jenova
    Posts
    82
    Third set of logs. Is there anything obviously wrong with my connections?

    Tracing route to neolobby06.ffxiv.com [199.91.189.106]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms hitronhub.home [192.168.0.1]
    2 11 ms 11 ms 10 ms 10.48.0.1
    3 11 ms 10 ms 11 ms host-121-5-220-24-static.midco.net [24.220.5.121]
    4 10 ms 13 ms 12 ms host-96-7-220-24.midco.net [24.220.7.96]
    5 22 ms 20 ms 21 ms xe-0-0-2.min10.ip4.gtt.net [173.241.131.133]
    6 34 ms 31 ms 29 ms xe-2-2-3.chi11.ip4.gtt.net [89.149.185.177]
    7 129 ms 131 ms 131 ms xe-1-2-0.mtl10.ip4.gtt.net [89.149.186.217]
    8 127 ms 127 ms 130 ms ormuco-gw.ip4.gtt.net [216.221.156.110]
    9 129 ms 126 ms 127 ms 192.34.76.2
    10 130 ms 132 ms 129 ms 199.91.189.234
    11 130 ms 131 ms 131 ms 199.91.189.106

    Trace complete.
    (0)

  5. #5
    Player

    Join Date
    Aug 2014
    Location
    Ul'Dah - Jenova
    Posts
    82
    A response please.
    (0)

  6. #6
    Player

    Join Date
    Aug 2014
    Location
    Ul'Dah - Jenova
    Posts
    82
    Poke, still have this issue. Anyone... please?
    (0)