Error 90001 and 2002

[Callum88]

I've been lurking around the forums, and stumbled upon something called "port forwarding". Haven't actually tried doing it but will it help our situation? Can the more technologically inclined give us more info on the topic?

Still being disconnected.The longest time before being disconnected is around 5mins now. o_O

[Rasferian]

I've noticed that after reinstalling the game since yesterday (2/8/2015), I haven't dc'd at all. I have even managed to do amdapor keep hard and the wanderer's palace hard without noticing any big lag or dc. I intend to test out if I can do 8 player stuff, and if that works move on to a crystal tower raid and see how that goes. Will update sometime tomorrow (2/10/2015)

[Callum88]

Please keep us posted

[Koori]

I've been having the same problem! Glad to know I'm not alone. It's very difficult to do beast tribe quests when you keep losing connection, especially when you find your character dead upon reconnecting. Thank the Twelve for passing White Mages! XD

[Rasferian]

So after my tests today, I have some results:

-Ifrit hard mode worked with little to no lag, though a ninja in our group wasn't so lucky.

-Praetorium gave me quite a bit of lag, especially when large groups of enemies were around, but no dc.

-Syrcus tower may have lagged a tiny bit, but nothing that caused undue harm, and again no dc.

I also took some screens of my send and receive values when doing these, but I don't know the ideal values so... yeah.










My best advice for anyone still having dc issues is to try reinstalling the game, but if that sounds like it'll be too much trouble you can try to contact the support desk if you haven't already, and feel free to link to this topic if you want.

[Koori]

Thank you! I will try reinstalling, and report back with my own results... Hopefully, they'll be the same as above, but it won't be easy to tell if my internet wants to keep kicking me out of everything alongside the game itself.
Edit: After all the pain and errors it took to reinstall the game, I am still plagued by disconnections and lobby errors.

[Lamentations]

There is one other approach I would try before reinstalling, I have had an issue before where my antivirus firewall needs to have the file path for the game boot file to be whitelisted as allowed for the game itself.

If you look at your list of allowed programs in your firewall and it isn't listed this can interfere with the game running, I have had this clear up after manually adding it as a whitelisted program.

Your browser software may also interfere with this, if you get any popups from say firefox or IE asking for an allowance pertaining anything Square Enix related, make sure you pick the "always allow" option for this website.