An error has occured on the game server

[Lilpokerthief]

This problem is game breaking.

[Fox_Stark]

This problem is game breaking.

My corrupted installation or the game instead?

[Shift]

This is happening to me as well. I started getting disconnected with the 30002 error after the 1.18 patch, but then it was a few times a night at most. It seems now that since around this past Monday~, I've been getting disconnected roughly every 5 to 10 minutes regardless of what city/zone I am in or how busy it is. It's to the point where I literally cannot play the game anymore, it's a bit frustrating.

[Taruna-Aeon]

I never really had any major issues with this error until recentely, it started popping up every 10min or 20min, now its anytime really. Its nothing wrong with my connection, I can play any other game perfectly fine without crashing or disconnecting :S ....

I wish there was a way to fix it, i tried everything I could find :/

[Altera]

The problems went away for 2 days, but is now back in full force this morning. What I find weird is that all others I know on Saronia isnt getting this issue. They might experience lag, but not Game Server Error 30002.

Its getting really frustrating and hope they can fix it soon. Having stable servers would please me way more then the changes of coming patches tbh. Cause it does not matter if everything works as clockwork, when Game Server errors keeps me from playing the game properly

[Louven]

Getting the same error since yesterday ((30002)1314487800,8659296,5) I thought it was my connection at start but there are a lot of people getting the same error in my country, and seems like our ISP is not the main problem but we all have the same provider, despite that everything else works fine.
It take 5-15min untill the disconnect, and sometimes the two green arrows goes yellow and turn green again but in the end we get disconnect from the server (maybe packet loss (?))

Hope everything is fixed as soon as possible

[Steggun]

I suggest we just flood the technical support forums with error reports everytime it happens, maybe that will get their attention.

[Danavia]

This really is ridiculous... I only just started playing again recently because the game looked like it was on the right track, getting gradually better...

I'd been fine playing it for a week or two, then out of nowhere I started getting this error around last week... was only happening rarely but now it's yo-yo'ing between happening every few minutes and every hour or so if I'm lucky... VERY irritating when I'm in the middle of grouping or doing a quest of some sort, actually got left behind by my party and ignored when I was gone for a few minutes due to the crash. I really hope this gets fixed soon, it's not a great impression on someone who's just returned after months of absence.

[Tetsaru]

I've been having similar issues as well, even back around May/June when I first started playing. The connection icon in the upper-right corner of the screen will turn red, and receiving turns to zero, like there's some sort of timeout issue. It's EXTREMELY frustrating to have the game randomly kick me off for no apparent reason while I'm doing a leve for guild marks, or crafting with rare materials, and then suddenly everything's gone, you failed, too bad, nothing you can do about it. I've tried port-forwarding on my router (I've had similar issues with other games and usually this was the problem), but I still got this error shortly afterwards. It HAS to be on Square-Enix's end, because my internet connection is fine otherwise.

I can deal with the game content as a whole being rushed and in need of fixing, but when I can't even play the game at all without this BS happening, something is very wrong. I'd expect this kind of crap from Sega's horrible staff, but not from Square-Enix. FIX IT.

[Altera]

I have played for a week now and no more errors. I think the reason was that my brother and myself have been using 2 routers/switches, and he was unaware his PCs network card was busted and was connected by WiFi. After we removed the wifi and one of the switches, I have yet to have any errors, fps lag or internet loss.