Emergency maintenance for...

[Espritduo]

Is this really happening? Are we really arguing about this? Even if that edit timestamp was an update...it is from February of 2014. Please, Alistaire, give it up, you're embarassing yourself here.

[Alistaire]

No I hadn't noticed that, but now what you're saying is that you think in 2014 they updated a thread to say

"[EU] FINAL FANTASY XIV: A Realm Reborn Hotfixes (Feb. 6, 2015)"

OK then. Not only did they get the year wrong saying it was 2015 instead of 2014 but also predicted the exact day of a hotfix a year early? That's pretty pro to be honest.

[Espritduo]

/doublefaceplam

[karaageteba]

Read first post of this
http://forum.square-enix.com/ffxiv/t...Feb.-6-2015%29

Read second post of this
http://forum.square-enix.com/ffxiv/t...Feb.-5-2015%29

Now please stop.

[Raist]

Notice there is no entry there showing what was done during the maintenance done on 01/19/2015:

http://forum.square-enix.com/ffxiv/t...=1#post2695682

There is a notice for 01/08/2015, then the next posting was for the maintenance on 01/21/2015. But there was clearly a maintenance conducted on 01/19/2015.

http://na.finalfantasyxiv.com/lodest...5653e1eb6655fb

01/14/2015 12:41 AM
[Maintenance] All Worlds Maintenance (Jan. 19)
At the following time, in order to accompany patch 2.5, we will be performing maintenance on all Worlds. During this period, FINAL FANTASY XIV: A Realm Reborn will be unavailable.

We apologize for any inconvenience this may cause and thank you for your understanding.

*The World Transfer Service will be suspended 15 minutes before maintenance begins, and will be unavailable until maintenance has ended.

*Please be advised that you will be unable to make reservations for Ceremonies of Eternal Bonding from the time maintenance ends until Jan. 23, 2015 1:00 a.m. (PST) / 9:00 (GMT).

[Date & Time]
Jan. 19, 2015 3:00 p.m. to Jan. 20, 2015 3:00 a.m. (PST)

* The completion time may be subject to change.

[Affected Service]
- FINAL FANTASY XIV: A Realm Reborn

http://na.finalfantasyxiv.com/lodest...03adc36aaba02b

01/20/2015 4:15 AM
[Follow-up] All Worlds Maintenance (Jan. 19): Completed
The maintenance that was underway on all Worlds has completed at approximately 1:00 a.m. (PST) on Jan. 20, 2015.

We apologize for any inconvenience this may cause and thank you for your understanding.

[Date & Time]
Jan. 19, 2015 3:00 p.m. to Jan. 20, 2015 1:00 a.m. (PST)

[Affected Service]
- FINAL FANTASY XIV: A Realm Reborn

Note also there were back-to-back maintenances done... one was scheduled in advance, then a day later there was an emergency maintenance performed:

http://na.finalfantasyxiv.com/lodest...ebf3a2543f422e

01/20/2015 11:50 PM
[Maintenance] All Worlds Emergency Maintenance (Jan. 21)
At the following time, to accompany patch 2.5 hotfixes, we will be performing emergency maintenance on all Worlds. During this period, FINAL FANTASY XIV: A Realm Reborn will be unavailable.

We apologize for any inconvenience this may cause and thank you for your understanding.

*The World Transfer Service will be suspended 15 minutes before maintenance begins, and will be unavailable until maintenance has ended.

*Please be advised that you will be unable to make reservations for Ceremonies of Eternal Bonding from the time maintenance ends until Jan. 23, 2015 1:00 a.m. (PST).

[Date & Time]
Jan. 21, 2015 12:00 a.m. to 3:00 a.m. (PST)

* The completion time may be subject to change.

[Affected Service]
- FINAL FANTASY XIV: A Realm Reborn

But there is only ONE entry logged where they stated changes were made to the game itself.

It was because in one of those, they didn't change anything as far as the game's current features...but they could have been fixing operational issues with the equipment, or laying the foundation for an upcoming patch. If you look in the Lodestone's Status page, you will see there was a rash of issues with specific worlds leading up to when that announcement went out, and then the emergency update occurred (Jan 13-Jan 19). Now look at what was going on around the time frame this maintenance was announced and took place...more world server issues were happening.

So, it's not too unreasonable to expect they were addressing some configuration issues with their equipment this time as well, or pre-loading some patched code for a pending update that they needed to tweak after they conducted testing of that pending content. These kinds of things don't get routinely announced. You can spot them if you reconcile the Lodestone notices with the forum announcements for completed updates. IDK how may times I've clicked the link in the Lodestone notices after maintenance, only to see NO notes given on what was done. It's because it wasn't related to current in-game changes, but perhaps there were operational issues or they were prepping files for a pending patch.

[dice137]

...Are people seriously complaining about not being able to play for THREE hours? For some cosmetic stuff? Really?

If anything, the break is good for everyone. The servers get a rest and can always do well from a refresh, and players can go find something else to do or call it a early night. Geez people, lmao.

[Raist]

...Are people seriously complaining about not being able to play for THREE hours? For some cosmetic stuff? Really?

If anything, the break is good for everyone. The servers get a rest and can always do well from a refresh, and players can go find something else to do or call it a early night. Geez people, lmao.

The update took roughly 1.5 hours, not 3. Not sure when they actually came live again (was asleep... East Coast), but even if they stayed down for 3 hours it isn't all that unreasonable considering they may have bounced them in the process. It can take a good 30 minutes for a server to completely restart and get ALL services spinning up again.

Ever notice how long it takes for your PC/Laptop to do a complete power cycle and the hard drive to stop thrashing? That is a rotating disk, not an SSD. Your desktop comes up and the system appears to be booted, but in reality it is not. Some clients can churn for several minutes loading additional services and assets in the background after your desktop loads.

The delay is far worse on a server, more so for large clusters and arrays to be fully in synch and ready to go full bore again.

[ExiaQuanta]

...Are people seriously complaining about not being able to play for THREE hours? For some cosmetic stuff? Really?

If anything, the break is good for everyone. The servers get a rest and can always do well from a refresh, and players can go find something else to do or call it a early night. Geez people, lmao.

I dont think they are annoyed at that fact that there was a 3 hour maintenance but are annoyed that the hotfix was for something complete "unimportant". IDK but pple have been finding issues here and there that can and could be game breaking and needs fixing. But instead, its for something along the lines of glamour.

[dice137]

I dont think they are annoyed at that fact that there was a 3 hour maintenance but are annoyed that the hotfix was for something complete "unimportant". IDK but pple have been finding issues here and there that can and could be game breaking and needs fixing. But instead, its for something along the lines of glamour.

I understand why people are upset. This was evident in the post I made last page. I think it's ridiculous to get THAT bothered over something so... trivial. So what if the servers went down for a while over cosmetic things? It's not the end of the world.

[EinherjarLucian]

I understand why people are upset. This was evident in the post I made last page. I think it's ridiculous to get THAT bothered over something so... trivial. So what if the servers went down for a while over cosmetic things? It's not the end of the world.

I wouldn't exactly qualify a brief forum post as "THAT bothered", but okay. You're right though, it's not the end of the world. But I was, in fact, a little bit annoyed that it hit right in the middle of the time that I usually play, and I vented a little. Sorry if that offended anyone!