The problem is that lack of a mail system does not hurt RMT nearly as much as it hurts non RMT players. It should have been in at launch or at least in one of the major patches, but we still have no mail system. They need to find other ways of combating RMT.

Features to report RMT spammers and suspected bots should be implemented to make things easier. I mean they expect players to to go to their website to report RMT and Gold farmers... really? You can't even tab out of this game in fullscreen mode without using software made by independent developers and they expect us to go to a website to report RMT.

There is alot of archaicness to this game, no mail system, separate client to adjust game settings, no IN-GAME reporting tools and other things as well. The previous dev team really screwed the pooch, Yoshi is doing what he can to get things fixed, but some of these things should have been addressed immediately after the new leadership took over.