Greetings Risa Cooper!

I apologize for the trouble and inconvenience the controls have been causing. We will be happy to forward the concern but before we can do that, we'll need some more information. Could you please fill out the following?

Platform:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Skill Rank:
Physical Level:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
In-Game Time:
Steps:
1.
2.
3.
<*Add more steps if necessary.>

Thank you!