Syrcus Tower loot bug

[Cerealguy65]

Time: unknown
Frequency: once
World name: Brynhildr
Character name: Poppa Cap
NPC name: none
Monster name: none
Class/Level: Bard / 50
Party or solo: Solo
In-game time: unknown
Area and coordinates: Syrcus Tower
Steps:
1. Won loot
2. Completed raid
3. Logged out
4. Logged in
5. Missing loot


Hello,
I contacted a GM and was told to post here. The other day I did a ST raid and had obtained sands of time and an oil of time. When we completed the raid and was returned to main world, I logged out to take care of things. On my next log in I had gone to exchange the loot items but they were missing from my inventory.
Any help would be greatly appreciated.
Thanks!

[Mholito]

Did you try searching, to see if you put them in your retainers' inventory?

[Cerealguy65]

Yes I looked there as well. Seems no where to be found.