Quote Originally Posted by Sartori View Post
Tier 3 support for my ISP , thats hilarious

Well... have you pushed for the escalation and provided them information to conduct a proper investigation? Square-Enix is powerless to manage your ISP's routing policies or those of third parties whom your ISP has entered into agreements with to get you to Ormuco's network in Montreal, Canada. Your ISP's tier3 guys on the other hand have the resources to affect change. Until this is properly scoped out, you may continue to suffer from poor routing problems no matter how good things may be on SE's side of the equation.

Many have gone down this path in the past and have been met with success. But, if one is not willing to try then one may never know for certain what might have been.