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  1. #1
    Player
    Kyhia's Avatar
    Join Date
    Jan 2015
    Location
    Gridania
    Posts
    12
    Character
    K'yhia Mewrilah
    World
    Balmung
    Main Class
    Lancer Lv 80

    Can't close topic from In-game support desk

    ISP:
    Sky

    Type of Internet Connection:
    DSL

    Internet Connection Speed:
    5MB/s

    Date & Time:
    All day 26/1/2015 - 28/1/2015

    Frequency:
    Unknown

    Character Name:
    K'yhia Zhu

    Race:
    Miqo'te F

    World:
    Balmung

    Class/Level:
    Dragoon 50

    Area and Coordinates:
    Worldwide/Server Wide (Issue continues even when transferred to dungeons, raids, etc)

    Party or Solo:
    Both. Issue continued through multiple raids and parties.

    NPC Name:
    None

    Monster Name:
    None

    In-Game Time:
    Unsure

    Steps:
    A few days ago there were some people on Behemoth mounts in Mor Dhona covering up the Soldiery/Poetics shop NPC so I reported them for trolling.
    I got the support desk response and hit close on the topic but the support icon in the server info HUD element didn't vanish.
    Since then every time I login or switch to a different instance (not when zoning, only when transferring between Balmung and instances [dungeons, raids, trials, etc]) a few minutes will pass and then the "Your support request has been responded to" text pops up in the usual part of the screen and then the support icon in the server info HUD element starts blinking.
    I've tried many, many times over the past few days to close all topics I might have forgot to close in the past and tried many times to close this topic again to no avail.
    (0)

  2. #2
    Player
    DeliriumTrigger's Avatar
    Join Date
    Dec 2013
    Posts
    82
    Character
    Chisana Himitsu
    World
    Yojimbo
    Main Class
    Scholar Lv 70
    It happens to me too. I recently reported someone for harassment and the message keeps popping up even if I keep closing the ticket.
    (0)

  3. #3
    Player
    dioxideUniversa's Avatar
    Join Date
    Mar 2014
    Posts
    38
    Character
    Angela Moray
    World
    Mateus
    Main Class
    Marauder Lv 60
    Still having this problem, hoped maintenance would include a fix. Apparently not.

    Who knows how long I'll have arbitrary support desk text scrawled across my screen in dungeons at this rate. Really aggravating.
    (0)

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