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Thread: Timer bug

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  1. #1
    Moderator Baccanale's Avatar
    Join Date
    Feb 2011
    Posts
    746
    Greetings, Randelmire!
    Thank you for posting your concerns about the timers in the game. In order to make sure we have sufficient information for a thorough investigation, it would be a great help to us of you could provide as many details as you can in the following form:

    Platform:
    Specify which version of Windows was in use to play the game.

    ISP:
    Name of ISP you use to connect to the Internet.

    Type of Internet Connection:
    Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

    Internet Connection Speed:
    Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

    Date & Time:
    Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

    Frequency:
    State how frequently the issue occurs. Please select from the following.
    1.Always
    2.Sometimes
    3.Once (Did not reproduce)
    4.Unknown

    Character Name:
    Which character did the issue occur with?

    Race:
    Race of your character when the issue occurred.
    (Elezen M, Elezen F, Hyur M, Hyur F, Lalafell M, Lalafell F, Miqo'te, Roegadyn)

    World:
    World where the issue occurred.

    Class/Skill Rank:
    Class and skill rank of your character when the issue occurred.

    Physical Level:
    Physical level of your character when the issue occurred.

    Area and Coordinates:
    Area and map coordinates where the issue occurred.

    Party or Solo:
    If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party". With alliance, please write "Alliance."
    *If you wrote "Party" or "Alliance", please also include the number of members.

    NPC Name:
    Name of NPC that your character was interacting with when the issue occurred.
    *If you were not interacting with any NPC, then please write "None".

    Monster Name:
    Name of monster that your character was battling against when the issue occurred.
    *If you were not battling against any monster, then please write "None".

    In-Game Time:
    Please list the in-game time that the issue occurred.

    Steps:
    Detailed steps on how the issue occurred.
    *Please try to include the following details.
    •What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
    •Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
    •If you were using macro commands when the issue occurred, please include the details of the command.
    •In case the error message appeared when the issue occurred, please include what the message said.

    *In case you cannot post all of the information in a single post due to character limitations, please make multiple posts.

    Any specific information that you can provide us will greatly help us try to replicate what you are experiencing, and possibly find a solution. Thanks again for your report!
    (0)

  2. #2
    Player
    Randelmire's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    342
    Character
    Macaroni Love
    World
    Siren
    Main Class
    Gladiator Lv 80
    Platform:
    Windows 7
    Windowed mode

    ISP:
    Videotron

    Type of Internet Connection:
    Cable

    Internet Connection Speed:
    30mbps down/2mbps up

    Date & Time:
    August 20, 3 times in that day.

    Frequency:
    2.Sometimes, after a while the game is started.

    Character Name:
    Luderic Randelmire

    Race:
    Lalafell M

    World:
    Fabul

    Class/Skill Rank:
    Conjurer r45 and Thaum. r31

    Physical Level:
    46

    Area and Coordinates:
    About everywhere. Noticed the problem while in Ul'dah (in the city), The Black Shroud, La Noscea...

    Party or Solo:
    Solo and party.

    NPC Name:
    none

    Monster Name:
    Too many to list them.

    In-Game Time:
    Many times, can't tell exactly.

    Steps:
    Detailed steps on how the issue occurred.
    The issue seems to happen when the game is on for a while.

    The game has been on all day, even when I wasn't on my computer and I notived it after fighting for a while.

    Restarting the game fixe the problem.

    After restarting it, about 1 hour the problem came back but now the delays were 5 seconds instead of 8 seconds.
    (0)