Quote Originally Posted by Moqi View Post
We all know it's not that easy. It takes ages to take action.
I don't know what is the quality of your GM experiences but for me, it was always quick and awesome.
Being on Ragnarok since 1 year now and my FC had to report harassment from a neighbour once (2 weeks being harassed daily), we were 8 to report the problem. Shortly after the report, GM poped on us, talked, and started his/her inquest on the said guy.
GM was really helpful and full of humours. From what I understand the GM talked to the guy and gently but strongly warned him (even though GM was not allowed to tell us the said actions).

Whole problem solved in around 1 hour. And it was not an exceptional case, just look at this forum, at least once a month or every 2 months, someone is posting thankful feedback about the incredible good quality of GM service.