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  1. #1
    Player
    Lemuel81's Avatar
    Join Date
    Jul 2014
    Posts
    563
    Character
    Draelon Eldad
    World
    Behemoth
    Main Class
    Thaumaturge Lv 91
    Ive had this happen. When I called a SE rep- they asked me cancel my card on my account. And update it and I was able to get the error removed BUT, theres something you need to be aware of for ever failed attempt your account gets locked out for 24 hours. Its stupid but its the way it works.

    Call up SE and ask if there is any lockouts on your account if there is- don't do anything but wait till its over, than remove any of your cards on the mog station accounts and update it. see if that works.

    I have had 0 issues with this till one time I didnt have the funds in my account and it tried to renew itself, not sure if thats what happened but it seems from all the posts ive read, its associated with their renewal process.
    (0)
    Last edited by Lemuel81; 01-27-2015 at 03:47 AM.

  2. #2
    Player
    Skiri's Avatar
    Join Date
    Jan 2015
    Location
    Ul'dah
    Posts
    7
    Character
    Skiri Rainer
    World
    Goblin
    Main Class
    Gladiator Lv 48
    Quote Originally Posted by Lemuel81 View Post
    Ive had this happen. When I called a SE rep- they asked me cancel my card on my account. And update it and I was able to get the error removed BUT, theres something you need to be aware of for ever failed attempt your account gets locked out for 24 hours. Its stupid but its the way it works.

    Call up SE and ask if there is any lockouts on your account if there is- don't do anything but wait till its over, than remove any of your cards on the mog station accounts and update it. see if that works.

    I have had 0 issues with this till one time I didnt have the funds in my account and it tried to renew itself, not sure if thats what happened but it seems from all the posts ive read, its associated with their renewal process.
    Hmm... Perhaps a change on the system in the back-end? Hopefully this doesn't become a widespread issue. I doubt they'd let it be one of course, but here's to hoping!
    (0)

  3. #3
    Player
    Vespar's Avatar
    Join Date
    Mar 2011
    Posts
    2,775
    Character
    Leyna Crosse
    World
    Goblin
    Main Class
    Summoner Lv 100
    Quote Originally Posted by Skiri View Post
    Hmm... Perhaps a change on the system in the back-end? Hopefully this doesn't become a widespread issue. I doubt they'd let it be one of course, but here's to hoping!
    This 601 issue has been a problem since launch and back in FFXI too. Its not related to charge backs and their is an entire 120+ page thread regarding it here: http://forum.square-enix.com/ffxiv/t...de-401-and-601

    If your card is no longer working, I suggest you try to buy Crysta using PayPal. because SE has never fixed this issue. (Or rather I should say Global Collect, has never fixed this issue)
    (1)
    Last edited by Vespar; 02-02-2015 at 07:46 AM.

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