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  1. #1
    Player
    Tickle's Avatar
    Join Date
    Jan 2015
    Posts
    2
    Character
    Tickle Me
    World
    Ultros
    Main Class
    Thaumaturge Lv 50

    Full System Freeze

    Hey,

    I've been having an issue for the past couple weeks which has been making my game unplayable.

    Every time I'm in a dungeon, and most recently when I am teleporting, my game will freeze my entire system, requiring a hard reboot.

    I've tried re-installing my drivers, installing older drivers, installing beta drivers. I've tried reinstalling; nothing has worked.

    A friend of mine said he had similar issues. He solved them by buying a new graphics card, which I don't have the cash to do.

    I checked the windows event log after the most recent freeze, and there were no errors at the time of the freeze.

    I'm at my wits end with this issue. I can't seem to find anything online that matches my specific issue.

    Thanks,

    Tickle

    EDIT: I forgot to add some information. I have an AMD Radeon HD 6970 and an Intel i5 CPU.
    (1)
    Last edited by Tickle; 01-24-2015 at 02:03 PM.

  2. #2
    Player
    Skiri's Avatar
    Join Date
    Jan 2015
    Location
    Ul'dah
    Posts
    7
    Character
    Skiri Rainer
    World
    Goblin
    Main Class
    Gladiator Lv 48
    Quote Originally Posted by Tickle View Post
    Hey,

    I've been having an issue for the past couple weeks which has been making my game unplayable.

    Every time I'm in a dungeon, and most recently when I am teleporting, my game will freeze my entire system, requiring a hard reboot.

    I've tried re-installing my drivers, installing older drivers, installing beta drivers. I've tried reinstalling; nothing has worked.

    A friend of mine said he had similar issues. He solved them by buying a new graphics card, which I don't have the cash to do.

    I checked the windows event log after the most recent freeze, and there were no errors at the time of the freeze.

    I'm at my wits end with this issue. I can't seem to find anything online that matches my specific issue.

    Thanks,

    Tickle

    EDIT: I forgot to add some information. I have an AMD Radeon HD 6970 and an Intel i5 CPU.
    Have you tried repairing the install for Final Fantasy 14? Or even re-installed the game?
    (0)

  3. #3
    Player
    Tickle's Avatar
    Join Date
    Jan 2015
    Posts
    2
    Character
    Tickle Me
    World
    Ultros
    Main Class
    Thaumaturge Lv 50
    Quote Originally Posted by Skiri View Post
    Have you tried repairing the install for Final Fantasy 14? Or even re-installed the game?
    I have, it didn't work.
    (0)

  4. #4
    Player
    EveK's Avatar
    Join Date
    Apr 2012
    Posts
    684
    Character
    Eve Knight
    World
    Balmung
    Main Class
    Paladin Lv 100
    Might be having the same problem on my laptop. My desktop continues to work fine, but my laptop is now randomly crashing only with Final Fantasy XIV. It's managed like eighteen hours straight of the Heaven benchmark and various lengthy amounts of Diablo III and Dragon Age: Inquisition without any system crash. Final Fantasy, however, will randomly make the screen go black, audio stutter indefinitely, and entire system become unresponsive. After about twenty seconds of that, the PC speaker just beeps indefinitely while the system indicator lights by the keyboard flash. Have to hold the power button to turn it off. Laptop is using nVidia GeForce 580M cards. Perhaps something in a recent FFXIV patch is causing specifically our cards to crash but not others? My desktop is using nVidia GeForce Titan cards.

    Update: It actually just crashed launching Dragon Age: Inquisition, too. So maybe it's just way more likely with FFXIV because FFXIV is played way more.
    (0)
    Last edited by EveK; 01-26-2015 at 09:07 AM.