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  1. #1
    Player
    dioxideUniversa's Avatar
    Join Date
    Mar 2014
    Posts
    38
    Character
    Angela Moray
    World
    Mateus
    Main Class
    Marauder Lv 60

    GM Support notification won't clear

    I opened a ticket last night to discuss an issue with a GM, but after I received the normal reply in the Support Desk, nothing I do seems to clear the blinking notification about a reply from support on my minimap. I've gone through every ticket I've ever opened in my history and set them all to "closed," but the indicator is still there.



    This is fairly obstructive since it will still occasionally pop the heads-up message about there being a reply from support, but as I said, nothing I do seems to solve the problem. I've checked everywhere in the Support Desk I can possibly close something. Is there a ticket that isn't displaying properly or something? I've never had this problem before.
    (8)
    Last edited by dioxideUniversa; 01-25-2015 at 03:36 PM.

  2. #2
    Player
    Titor's Avatar
    Join Date
    Apr 2014
    Location
    Garlemald
    Posts
    1,228
    Character
    Titor Jaraba
    World
    Balmung
    Main Class
    Alchemist Lv 100
    I am having this same issue and is extremely annoying. I have closed these tickets at least 6-7 times now and everytime I go into another instance I get the huge message across my screen and the perpetual blinking notification.

    I am starting to get really irritated about it.
    (2)

  3. #3
    Player
    Scraw's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    Scraw Heart
    World
    Moogle
    Main Class
    Conjurer Lv 50
    I just got this bug as well, but i also haven't even opened a ticket or sent any kind of report and still some how managed to get this. Checked every where in Support and Information and found nothing. I wonder if the up coming patch will fix this.
    (0)
    Last edited by Scraw; 01-29-2015 at 03:39 PM.

  4. #4
    Player
    Ashkendor's Avatar
    Join Date
    Mar 2014
    Posts
    4,659
    Character
    Ashkendor Zahirr
    World
    Balmung
    Main Class
    Paladin Lv 90
    Have you tried completely closing out your client and relogging? I had this issue and that solved it.
    (0)

  5. #5
    Player
    EveK's Avatar
    Join Date
    Apr 2012
    Posts
    684
    Character
    Eve Knight
    World
    Balmung
    Main Class
    Paladin Lv 100
    Sometimes that makes it go away for me temporarily, but after a short while it will newly alert me that I have a support response (even though there isn't a new ticket or response or anything). Thing has been stuck and blinking for days now. And it even blocks the normal mail indicator.
    (1)

  6. #6
    Player
    Recaldy's Avatar
    Join Date
    Aug 2013
    Location
    Uldah
    Posts
    767
    Character
    Recaldy Northwind
    World
    Balmung
    Main Class
    Dark Knight Lv 90
    I also have this problem. I closed all three of my cases on both characters and still nothing.
    (0)

  7. #7
    Player
    Mahj's Avatar
    Join Date
    Jan 2015
    Posts
    1
    Character
    M'ahji Kehlar
    World
    Cerberus
    Main Class
    Arcanist Lv 50
    also having this issue, for a few days now.
    (0)

  8. #8
    Player
    EveK's Avatar
    Join Date
    Apr 2012
    Posts
    684
    Character
    Eve Knight
    World
    Balmung
    Main Class
    Paladin Lv 100
    Mine seems to have gone away for good now. =)
    (0)

  9. #9
    Player
    KaiKatzchen's Avatar
    Join Date
    Mar 2011
    Location
    Limsa
    Posts
    1,449
    Character
    Kai Ulric
    World
    Siren
    Main Class
    Dancer Lv 90
    I didn't know someone else had already posted this and I am having the same issue. >.<

    http://forum.square-enix.com/ffxiv/t...red-Constantly

    I have closed it out, logged out, restarted client etc and it all keeps coming back. Can this be fixed? >.<

    So annoying.
    (0)
    I'm just a bun boy, doing bun boy things.

  10. #10
    Player
    KaiKatzchen's Avatar
    Join Date
    Mar 2011
    Location
    Limsa
    Posts
    1,449
    Character
    Kai Ulric
    World
    Siren
    Main Class
    Dancer Lv 90
    Mine is still coming back... >.< what is wrong with this thing!?
    (0)
    I'm just a bun boy, doing bun boy things.

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