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  1. #1
    Player
    Raifuru's Avatar
    Join Date
    Aug 2013
    Posts
    13
    Character
    Yandere Girlfriend
    World
    Leviathan
    Main Class
    Warrior Lv 76

    White-Screen Crashing

    Normally I wouldn't post it here, but since the issue is only happening when I play FFXIV, I might as well start here:


    While playing FFXIV in fullscreen-windowed mode on one monitor, the gameplay will suddenly freeze. Both monitors will go black, and then come back. FFXIV will be nothing but a white screen with music playing in the background, and a window will appear showing FFXIV has caused an error and must shutdown.

    The computer than goes back to normal. It can load web pages, play other games, and seems to act normal.

    The issue is, no matter how long I wait, when attempting to start up FFXIV, it gets past the two screens showing Squareenix and such. But when it starts to load the main menu of the game, the computer flatlines and forces itself to restart.

    I've updated drivers, ensured my tower is clean, and ensured my video card is seated properly.

    My specs are as follows:

    Video Card: AMD Radeon R9 200 Series
    RAM: 16GB
    Processor: AMD FX 8350 Eight-Core Processor ~4.0GHz

    FFXIV is installed in an SSD, and something curious to add:

    After crashing from too many players on screen (it killed my framerate to less than 1fps, and that was after 2.5 patch), I put the graphics settings from maximum to high (desktop). It crashed much more often after setting my graphics to this.
    (0)

  2. #2
    Player
    Raifuru's Avatar
    Join Date
    Aug 2013
    Posts
    13
    Character
    Yandere Girlfriend
    World
    Leviathan
    Main Class
    Warrior Lv 76
    I think the issue has been fixed.

    Graphics Settings -
    Checked 'Use low-detail models on distant objects (LOD)
    as well as,
    Cache LOD data only when necessary. (LOD Streaming)

    After enabling these options, I have had no issues with the game crashing in any way.
    (0)