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  1. #1
    Player
    Umo's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    799
    Character
    Umo Heima
    World
    Ragnarok
    Main Class
    Black Mage Lv 80

    Support notification keeps flashing after closing down answered issue

    ISP: Telefónica de España

    Type of Internet Connection: DSL

    Internet Connection Speed: 10Mbit/s

    Date & Time: 21/01/2015, Time not recorded

    Frequency: Always

    Character Name: Umo Heima

    Race: Lalafell M

    World: Ragnarok

    Class/Level: Black Mage/50

    Area and Coordinates: Time at which I received the response not recorded. Currently it just happens everywhere.

    Party or Solo: Solo

    NPC Name: Not recorded.

    Monster Name: Not recorded.

    In-Game Time: In-Game time at which I received the response not recorded. Currently it just happens at any In-Game time.

    Steps:
    - Sent a report using the in-game feature to do so.
    - Short after I received a response (21/01/2015 4558932 Regarding Your Inquiry)
    - I opened it through Support and Information menu (Information > Recent Replies & Notices), read it and then I hit the Close button.
    - I accepted the pop-up window asking me to Close the issue or Cancel current selection (so I hit "Close issue).
    - I accepted next window by clicking on "Yes" button.
    - Support notification displayed on UI keeps flashing and refuses to disappear, even if I log off and log back in.

    NOTE: I've closed every single notification on Recent Replies & Notices and on History tab, but to no avail. I've closed several issues before patch 2.5 with no problem at all.
    (2)
    Last edited by Umo; 01-23-2015 at 09:33 AM.
    English is not my mother language. I'm trying to do my best, so please don't be rude...

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