Disconnected at random

[Katlyna]

I'm seeing the problem as well. I've reduced the complexity of my local network (removing my old Cisco switch) and will see if it repeats. But it seems very specific to FFXIV.

[Beradon]

I am having the same problem, I already had 90K issues since 2.4 but now at 2.5 I got 900002 errors. it really gets annoying because its happening more and more. I am 100% i didnt had that problem before and SE Should really fix it...

[Jace_Beleran]

For me the game is no longer playable. I have tried everything and can only conclude that it has to be the game that is the problem. I have tried using a VPN service to test if it was my ISP. I have tried just about every fathomable network configuration. I have no problems playing other games including other MMOs. I have a roommate that plays on the same connection and has no connection issue whatsoever, the only difference is he is on PS4.

I can't even progress a quest I am working on because the game will not stay connected long enough to do one dungeon. This is the result of my attempt in dungeon finder:

1st attempt: DC after 10 minutes
2nd Attempt: DC after about 5 minutes
3rd Attempt: DC after about 15 minutes
4th Attempt: Connected long enough to get in a group, then DC on second boss and was kicked before reconnect.

Simply put the game is unplayable since it is impossible to pass quests that require dungeon completion. I hope they fix this, its too good of a game to have to abandon for network reasons.

[Jennika]

Same here, no problems at all before and now 90000 and 90002 all the time. My pc is online and only thing affected is FFXIV.

[Katlyna]

Well strike that... so removing my Cisco switch fixed problems until today. The new patch has kicked me twice while my work VPN didn't skip a beat... I would know if I was disconnected while mousing on a remote system. So the new patch (plus or mine old disconnection problems) something isn't right in the state of Denmark... sigh.

[Callinon]

I haven't had any problems after disconnecting my Cisco switch which did turn out to be faulty. So make sure to check your hardware extensively.

Actually that was the first thing I did. My router is pretty new but my cable modem was old and Comcastic so I replaced that about two weeks after I started having problems. Didn't help.

For the record, this isn't an issue I have with absolutely any other Internet activity including playing other MMOs. Only FFXIV has this problem. Given that, I tend to discount the possibility that it's any of my equipment at fault here.

[Katlyna]

That's good that you did your check. In my case there was bad hardware... unfortunately with the new patch as noted I'm getting disconnected again. And this time its ONLY realm reborn... sigh. So you guys are right somethings not right in their servers.

[Kirisunna]

Hey, so it sounds like you are all having the same issue as a bunch of other people but I just wanted to ask you to take the time and post in the 90k thread made by the admin? They're collecting data for it and you can say you got the 90002 error as well but if you give them the info they need it might help them find the problem faster. This has been going on for months for me as well and I just want this fixed so I can play. On top of the 90k error, I'm getting the 90002 error, 5006, and 6001 error as well. So I feel your pain lol. Still, if you can take the time please post here. Granted it's 90002 for most of you but just mention that. Afterall since the patch it seems that the two are almost the same thing.

Anyway that was my 2 cents.

[Raist]

Have you verified there aren't issues along your route to the servers? Not on your end, or your ISP's localized segments (where they usually look when you call in)...but along the path you take to the server--between your location and Ormuco (SE's ISP).

Time Warner Cable Problem Reporting

https://downdetector.com/status/time-warner-cable

Playstation Problem Reporting

https://downdetector.com/status/playstation-network

Comcast Problem Reporting

https://downdetector.com/status/comcast-xfinity

Just saying.. there are lots of problems that can crop up between your local hardware and SE's hardware. Note these images are not static...they will get updated periodically throughout the day. At present, there are a lot of problems being reported--particularly in some hot zones that nearly all of us have to go through to get to the servers in Montreal. These are segments that SE has no influence over, but your ISP should. You can find details on more internet services like Netflix and other ISP's at the parent site here:
https://downdetector.com/companies

[Callinon]

Have you verified there aren't issues along your route to the servers? Not on your end, or your ISP's localized segments (where they usually look when you call in)...but along the path you take to the server--between your location and Ormuco (SE's ISP).

I haven't, but since this problem has been going on for months (nearly a year) and affects only this single Internet activity, it's unlikely to be a routing problem. It certainly wouldn't be any kind of outage, as it would have to have been out for a protracted period of time and the network infrastructure of North America is simply not THAT awful (it's pretty awful, but that's pushing it).