I'm gonna tell you a story:
I have a lvl 50 WHM and SMN, been playing ever since the beta and I can say safely that FFXIV is 100% my "main" game, the one I play most of the time I'm at home.
Now, I have a fiancée. She was NOT a gamer when I met her, she only played a bit of 2D games and facebook stuff like candy crush. She got really interested on FFXIV as it would be something we could do as a couple (like being on a static together), and she also liked the story and felt fascinated about the idea of living out a character in a big world. Oh, and the Eternal Bond also got her excited, heh. Anyhow, she got really into it, she loves her character and she even wants to cosplay Kan-E-Senna eventually. I started to level a PLD so we could play together while she's leveling up. She's a MNK - yeah, cuz fuck stereotypes =P She said at the occasion that she wanted a character that is strong and "slaps the shit out of stuff"(sic). heheh. Gotta love that girl =P
Anyhow, I'm deviating from the main point... we were playing together and it was all fine and dandy, I'd queue as tank with her and we'd get short queue times, and I tend to be a very easy going tank. Now, she got really excited about the game and started playing alone too (she's on vacation). Now... yesterday she was talking to me about how much bitching she had to put up with and how that got her really sad and dismotivated to continue playing the game. Now, as I was saying, she was NOT a gamer, she is NOT used to 3D games, she's still getting used to controlling the camera in a 3D environment. Also, I used to mark targets to help her know what to attack, something very few tanks do (altough I think they should, it ALWAYS helps a lot)
Now, bear in mind, she's just lvl 17 with her main class. She even has the sprout icon besides her name. Do people really need to be rude and tell her to "attack something, bitch" while she's trying to adjust her camera and appears still to other players? or votekick her because she was being left behind every pull cuz of the obnoxiously irritated tank who wants to speedrun every dungeon?
I'm on the verge of losing her (as in, she's almost giving up on the game) because of those kinds of attitudes. Way to go, community. Way. To. Go.