970GTX randomly crashing ..still

[Shinsei]

Hello,

I made a post awhile back stating that the game would randomly crash.. It doesn't do this on any other game I play for hours, these games that I play are more resource intense then ffxiv. I have the latest nVidia drivers, this is also a semi fresh install of Windows 8.1 Pro.. I also watched my temps and they're not going above 60...

I also turned off EVGA Precision X to see if that was causing the issue, nope.

Someone told me to turn on error reporting to see whats going on, and I was able to get this:

(I know nvd3dum.dll is related to drivers, graphic card, etc)

Problem signature:
Problem Event Name: APPCRASH
Application Name: ffxiv.exe
Application Version: 1.0.0.0
Application Timestamp: 54b9d5e7
Fault Module Name: nvd3dum.dll
Fault Module Version: 9.18.13.4709
Fault Module Timestamp: 548be17d
Exception Code: c0000096
Exception Offset: 0064e2c2
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: a10f
Additional Information 4: a10ff7d2bb2516fdc753f9c34fc3b069

System Info:

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Keith\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 8.1 Pro 64-bit (6.2, Build 9200) (9600.winblue_r5.141029-1500)
SYSTEM_CPU AMD FX(tm)-8150 Eight-Core Processor (8 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 03/06/13 10:59:16 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16333.484MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 19277.484MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 214.625GB SYSTEM_FREEDISC_SPACE 165.937GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.168GB SYSTEM_FREEDISC_SPACE 843.272GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 970
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3072.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1023.938 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.4709
SYSTEM_GRAPHICS_DRIVER_DATE 12/13/2014 4:08:08 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 970
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3072.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1023.938 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.4709
SYSTEM_GRAPHICS_DRIVER_DATE 12/13/2014 4:08:08 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY3
SYSTEM_GRAPHICS_CHIP GeForce GTX 970
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3072.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1023.938 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.4709
SYSTEM_GRAPHICS_DRIVER_DATE 12/13/2014 4:08:08 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {DBB751C6-67E7-4A02-8E73-7668F6D7E13D}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7246
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/14/2014 6:37:38 PM
SYSTEM_SOUND Headset Earphone (ASTRO Wireless Transmitter )
SYSTEM_SOUND_DEVICE_ID {DCA17CF9-CB67-4710-AC10-5A3A3C6BE507}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.03.9600.16490
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/18/2014 4:14:36 AM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B2CA35D0-9DB7-11E4-8001444553540000}
SYSTEM_INPUT_NAME Razer Taipan
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B2CA35D0-9DB7-11E4-8002444553540000}
SYSTEM_INPUT_NAME Razer Taipan
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B2CA35D0-9DB7-11E4-8003444553540000}
SYSTEM_INPUT_NAME Razer Taipan
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B2CA35D0-9DB7-11E4-8004444553540000}
SYSTEM_INPUT_NAME Razer Taipan
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B2CA35D0-9DB7-11E4-8005444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B2CA35D0-9DB7-11E4-8006444553540000}
SYSTEM_INPUT_NAME ASTRO Wireless Transmitter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B2CA35D0-9DB7-11E4-8007444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B2CA35D0-9DB7-11E4-8008444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

5861822e1919d7c014bbb064c64908b2 - Google Search - Google Chrome
AIDA64 Extreme
AIDA64 Extreme
~
Untitled - Notepad
Friends
Steam
Patch 2.5 Notes (Full Release) | FINAL FANTASY XIV, The Lodestone - Google Chrome
Skype™ - keithbm1989@gmail.com


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Google Chrome
Pidgin
Steam
Age of Empires II: HD Edition
Counter-Strike: Global Offensive
TurboTax 2014
UxStyle
LWS Pictures And Video
Razer Synapse
CameraHelperMsi
LWS Help_main
LWS Twitter
LWS YouTube Plugin
Skype™ 7.0
Samsung Magician
FINAL FANTASY XIV - A Realm Reborn
TurboTax 2014 WinPerFedFormset
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610
erLT
TurboTax 2014 WinPerTaxSupport
LWS Gallery
LWS Launcher
LWS Webcam Software
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
LWS WLM Plugin
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610
Google Update Helper
NVIDIA PhysX
Logitech Webcam Software
EVGA PrecisionX 16
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
TurboTax 2014 WinPerReleaseEngine
TurboTax 2014 wrapper
LWS Facebook


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00007410
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE 00003DEC
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 00000AF4
C:\Program Files (x86)\Pidgin\pidgin.exe 00000E00
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 000011E8
C:\Program Files (x86)\Skype\Phone\Skype.exe 00000CE4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 000073F8
C:\Program Files (x86)\Steam\Steam.exe 000045C4
C:\Program Files (x86)\Steam\bin\steamwebhelper.exe 00004360

If anyone could help that would be great.

Thanks!

[Shinsei]

Looking into possible RAM voltage issue, will report back.

[Uriel_Aurora]

I have a GTX970. While there were some tearing issues originally, when I downloaded the latest driver, I had no issues period. I can say my FFXIV has never randomly crashed.

[Shinsei]

I have a GTX970. While there were some tearing issues originally, when I downloaded the latest driver, I had no issues period. I can say my FFXIV has never randomly crashed.

That makes me sad face..but i'm still having the issue unfortunately..

[Whiston]

When I first got my GTX970, I had a few minor issues, but 347.09 fixed those.

Today, driver 347.25 was released. Perhaps you might want to give it a shot and see if it's of any help.

[Syx]

I'm also on a GTX970. I still use the 344.xx drivers. The only issue I've encountered is FFXIV failing to close. Outside of that, the driver has not crashed FFXIV like you're experiencing. You could try http://www.extreme.outervision.com/p...ulatorlite.jsp to see if you have an adequate power supply. If you are having RAM voltage anomalies then try resetting the BIOS settings to fail-safe defaults.