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  1. #1
    Player
    h0tNstilettos's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    565
    Character
    Samira Starlightzz
    World
    Leviathan
    Main Class
    Red Mage Lv 70

    What is the difference between Cancel Service Account and Cancel Subscription?

    I've cancelled my FFXIV sub before via mog station, but don't ever remember there being a Cancel Service Account option there before. I just went and cancelled my sub by selecting Cancel Subscription, but next to that there's a button still there for Cancel Service Account. I can't afford to resub until next month is why I chose to cancel and assume my retainer sub will be cancelled with it since I could not find an option to cancel retainer sub.
    (0)

  2. #2
    Player
    Risvertasashi's Avatar
    Join Date
    Apr 2014
    Posts
    4,706
    Character
    Makani Risvertasashi
    World
    Ultros
    Main Class
    Conjurer Lv 50
    "Cancel Service Account" is basically "Delete my account". You will not be able to resubscribe (ever, AFAIK) after selecting this option.
    (2)

  3. #3
    Player
    AkashiXI's Avatar
    Join Date
    Aug 2013
    Posts
    772
    Character
    Akashi Mousai
    World
    Adamantoise
    Main Class
    Archer Lv 90
    Just cancel your subscription , not your account! Like Risver said, it'll delete your account.
    (2)

  4. #4
    Player
    h0tNstilettos's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    565
    Character
    Samira Starlightzz
    World
    Leviathan
    Main Class
    Red Mage Lv 70
    Okay, thanks. That's what I thought, but when I looked it up someone had said different saying sub was cancelling payment method while service account is suspending account, lol.
    (0)

  5. #5
    Player
    Risvertasashi's Avatar
    Join Date
    Apr 2014
    Posts
    4,706
    Character
    Makani Risvertasashi
    World
    Ultros
    Main Class
    Conjurer Lv 50
    I hope whatever's keeping you from the game is solved quickly. Good luck out there!
    (0)

  6. #6
    Player Lexia's Avatar
    Join Date
    Aug 2013
    Posts
    3,509
    Character
    Lexia Lightress
    World
    Balmung
    Main Class
    Ninja Lv 86
    Quote Originally Posted by h0tNstilettos View Post
    Okay, thanks. That's what I thought, but when I looked it up someone had said different saying sub was cancelling payment method while service account is suspending account, lol.
    Tell them they don't know what they talking about, cancelling payment suspends your account if looking to return at some point and as others said cancelling service accounts deletes it.
    (0)