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  1. #1
    Player
    Horn521's Avatar
    Join Date
    Jan 2015
    Posts
    2
    Character
    Dakota Horn
    World
    Malboro
    Main Class
    Marauder Lv 21

    Accidentally purchased PC version of game

    So when I tried to upgrade my account to collectors edition from Free Trial on the PS4 I accidentally selected Windows version... I've since purchased the PS4 version without refunding my accidental Windows purchase. Is there a way to refund me for this mistake? I haven't logged in on a pc yet and don't intend to if that changes anything... Thanks for reading.
    (0)

  2. #2
    Player
    Cuervo78's Avatar
    Join Date
    Jun 2014
    Location
    Ul'dah
    Posts
    235
    Character
    Cuervo Mi'ihen
    World
    Odin
    Main Class
    Thaumaturge Lv 60
    Shouldn't you contact the store about this?
    The forum is more about ingame issues
    (0)

  3. #3
    Player
    Horn521's Avatar
    Join Date
    Jan 2015
    Posts
    2
    Character
    Dakota Horn
    World
    Malboro
    Main Class
    Marauder Lv 21
    Quote Originally Posted by Cuervo78 View Post
    Shouldn't you contact the store about this?
    The forum is more about ingame issues
    I've tried. No luck finding a phone # anywhere.
    (0)

  4. #4
    Player
    TreyKalieph's Avatar
    Join Date
    Jan 2015
    Posts
    1
    Character
    Trey Kalieph
    World
    Mateus
    Main Class
    Pugilist Lv 14
    I did the exact same thing about an hour and a half ago, I sent a ticket and am going to call first thing in the morning. I hope I can get a refund, I'll never be playing on PC anyway.
    (0)

  5. #5
    Player
    noobalmost's Avatar
    Join Date
    Jan 2015
    Posts
    7
    Character
    Revim Aitarken
    World
    Cerberus
    Main Class
    Marauder Lv 24
    Oh I didn't realise this was already a thread, I'll delete my post. I sent a ticket as well, could you keep me abreast of your results? I'll do the same.
    (0)

  6. #6
    Player
    halp's Avatar
    Join Date
    Jan 2015
    Posts
    1
    Character
    Nelai Saonnh
    World
    Faerie
    Main Class
    Thaumaturge Lv 16
    I did the same, anyone have any luck, I can't find contact info of any kind. It says right on the screen to transfer to regular service or buy it through the PSN, so I transferred because I already had the game open... like if it's going to be this much of a pain I may just hold the payment through visa.
    (0)

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