Quote Originally Posted by Rachel_falcon View Post
After a few more phone calls they said that there was nothing that could be done, even after being transferred multiple times, I was told that the problem was not with them. after reading these forums its clear this is a problem that lots of people seem to be having. I'm just hoping its fixed with the patch 2.5

And most the time we find problems are along their routes... might want to run some traces yourself. It's pretty easy to spot. And if they refuse to help over the phone, take it to their forums/twitter/facepook/email if you have to. There is always a higher tier you can go to to get help.. all the way up to the admins of the top tier providers your ISP is partnering with.