DDoS Still Affecting Servers???

[Raist]

i've been playing online games since 1996. and DO understand the nature of a DDoS attack. http://na.finalfantasyxiv.com/lodest...c98757b05b88f3 now obviously they have managed to mitigate the attacks very well. because lag is no where near as severe as it used to be. but again, unless they actually tell us they have stopped, we must assume they are still occurring.


also, like previously mentioned, i can't use WTFast on the PS4. and again, i am familiar with WTFast, as i am a subscriber of an advanced account. without it, it is near impossible to play games hosted in South East Asia. i live on the US East Coast.


i have also checked my route through features on my router. the route has been unchanged since starting to play this game. and there doesn't seem to be any overloaded nodes. and have also already contacted my ISP. they state there have been no report of any technical issues in either my area or the route being taken to FFXIV:ARR servers.

You definitely have problems along your route that seriously need to be addressed by your ISP. I too live on the US East coast, South Carolina. I typically get shot through Raleigh, Charlotte, or Atlanta after going through Columbia--most often I wind up hitting Ashburne/DC before jumping to the Chicago for the NSA scan, and then get thrust through the North East (NY/NJ most often), then either over to Toronto or directly to Montreal. The few times that I have had issues with games (and yes, even to Japan), they have been addressed and resolved by my ISP--Time Warner in fact, believe it or not. Barring the times it has been announced to be server problems or the one time we found issues with one of the VLAN's on Ormuco's side last year (which, again my ISP helped verify and we then contacted their network admin about and it resolved the next week), EVERY time it has been a problem that existed on the other side of my modem, but before the ISP of the destination servers (thus making it my ISP's responsibility to investigate and pull in someone to address the problem, as it is their policies that have put me on that troubled route). The fact that you admitted you have to use a VPN on your PC to stabilize your session clearly demonstrates you have a routing issue--that is essentially what using a VPN does, it bypasses routing rules/policies that are negatively impacting your traffic.

You need to get your ISP's Tier3 team involved. Since you are on a console and may not have the proper IP's to use for your specific connection (though, you may be able to get that data from tools in your router), I will provide the registered DNS names of the lobby servers so they can run some tests for you. It is imperative that you push for this Tier3 team (sometimes referred to as Engineering)---they are the ones with the resources to conduct a proper investigation and push for the needed escalation to get someone to address any issues they may find. The helpdesk guys that answer the phones and the techs that check your localized connection can't/won't do this--that is Tiers 1 and 2 at best.

Again... you NEED to be in contact specifically with Tier3 support to resolve routing issues if they are found.

Lobby Servers in Canada (currently for NA/EU):
neolobby02.ffxiv.com
neolobby04.ffxiv.com
neolobby06.ffxiv.com

Lobby Servers in Japan:
neolobby01.ffxiv.com
neolobby03.ffxiv.com
neolobby05.ffxiv.com

As for setting up the VPN for your PS4 to use, this may be possible with your router (depending on it's capabilities). Some routers have the ability to set up a VPN connection for your entire network. If you are using a service that uses something like OpenVPN (basically, generic point-to-point type of connections like with Microsoft VPN config), you may be able to use the same credentials and IP to configure your router's VPN tool to set up a point-to-point connection for your entire network. Again, depends on what your hardware and your VPN service is capable of handling on whether it will work.

Likewise, you may be able to apply the same concept to your console. I don't have a PS4 so don't know for certain, but it may have a means to set up a VPN as well when you go into manually configuring your connection--would be along the lines of proxy setup if it's there. If your VPN service is using the more generic connections (OpenVPN, PPTP, etc.), you may be able to use the same IP and credentials to manually set it up on the console the same way you may be able to with a router.