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  1. #1
    NOC NOC_NA's Avatar
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    NA/EU Data Center Several Worlds Technical Difficulties (Jan. 13, Jan. 14)

    We are currently experiencing technical difficulties with the North American/European data center wherein players are unable to log into several Worlds on FINAL FANTASY XIV: A Realm Reborn.
    Additionally, we are also experiencing technical difficulties with several North American/European Data Center Worlds wherein players are disconnected from certain instances and unable to log back in.

    The issue is being investigated and addressed, and new updates will follow as additional information becomes available.

    We apologize for any inconvenience this may cause.

    [Date & Time]
    Jan. 13, 2015 from around 7:00 p.m. (PST)
    Jan. 14, 2015 from around 3:00 (GMT)

    [Details]
    - Unable to log into several Worlds.
    - Unable to transfer to certain Worlds.
    - Disconnected from certain instances.
    - Unable to log back in after being disconnected from certain instances.

    [Cause]
    - The issue is currently being investigated

    [Affected Worlds]
    - Cactuar
    - Faerie
    - Sargatanas
    - Diabolos
    - Certain instances occurring in North American/European Data Centers Worlds
    (0)

  2. #2
    NOC NOC_NA's Avatar
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    Recovery From NA/EU Data Center Several Worlds Technical Difficulties (Jan. 13, 14)

    At the following time we were experiencing a technical difficulty with the North American/European data center in which players could not log in to the Cactuar/Faerie/Sargatanas/Diabolos Worlds on FINAL FANTASY XIV: A Realm Reborn.

    We are pleased to announce that the issue has been resolved, and we apologize for any inconvenience this may have caused.

    *Due to effects of this issue, please be advised that you will be unable to make reservations for Ceremonies of Eternal Bonding on the Cactuar/Faerie/Sargatanas/Diabolos Worlds until Jan. 16, 2015 1:00 a.m. (PST) / 9:00 (GMT).

    [Date & Time]
    From Jan. 13, 2015 from 7:00 p.m. to 8:10 p.m. (PST)
    From Jan. 14, 2015 from 3:00 to 4:10 (GMT)

    [Details]
    - Unable to log in to certain Worlds.
    - Unable to transfer to certain Worlds.
    - Disconnected from certain instances, and unable to log back in.
    - Unable to log back in after being disconnected from certain instances.

    [Cause]
    - Server equipment issue

    [Affected Worlds]
    - Cactuar
    - Faerie
    - Sargatanas
    - Diabolos
    - Certain instances occurring in North American/European Data Centers Worlds
    (3)