Quote Originally Posted by Vespar View Post
Received the following cryptic and useless email from SE, in regards to my cash shop payment not processing:

Dear Customer,

Regarding your request for billing support. Please find your answer below.
If you are receiving an error 601, 406, or error 401 when attempting to update your payment method, then there is an issue where the financial institution is declining the authorization attempt. Unfortunately as SQUARE ENIX is not the financial institution, we are not provided with any information as to why the authorization was declined, only that it was. Please confirm that all billing information is entered correctly on the SQUARE ENIX Account in question. Please also note that once an authorization has been rejected, that form of payment cannot be attempted again for a full twenty-four hours, and any further attempts before that time will automatically be rejected. If you would like further information about this specific authorization attempt, please contact your financial institution. If you wish to begin playing immediately, please choose a different payment option and payment method, available through the SQUARE ENIX Account Management System.


I think its funny that they tell me this when this is the exact same card that was used two days earlier to pay for my sub.
Also just another reason why getting a status update on "Paypal" is so important.

Judging from the above try calling your credit card company and see if it is on their end?