OK rather than wait 2 weeks for the email to go through, I contacted them via live chat and they deleted the extra userid and now when I launch the game on ps4 I can enter the correct one. Just FYI, live chat is WAY better than waiting on the phone.
OK rather than wait 2 weeks for the email to go through, I contacted them via live chat and they deleted the extra userid and now when I launch the game on ps4 I can enter the correct one. Just FYI, live chat is WAY better than waiting on the phone.
If you spoke with someone at SE and they confirmed this is the case, you have exhausted what options you have, short of going through the long process SE offered in one of your previous posts. Because you chose to do a digital copy on both devices, and do not have sufficient information on their registration, this is the only way to gain access to your PC's version on your playstation.
But that is only if SE did confirm there is no key whatsoever. If they did, well... you have no alternatives.
EDIT: looks like you took it upon yourself to resolve this. way to go!
Yep, I was obsessed with getting this damned thing to work lol. After all my searches, it made sense that they link your userid to your PSN account. I waited in chat for about 15 minutes and then he had the extra account deleted in about 5 minutes. I just got home and the game prompted me for a userid like it first did so I put in my PC userid and it listed all my CE items and characters! Now it's just downloading the data which has about 35 minutes to go.If you spoke with someone at SE and they confirmed this is the case, you have exhausted what options you have, short of going through the long process SE offered in one of your previous posts. Because you chose to do a digital copy on both devices, and do not have sufficient information on their registration, this is the only way to gain access to your PC's version on your playstation.
But that is only if SE did confirm there is no key whatsoever. If they did, well... you have no alternatives.
EDIT: looks like you took it upon yourself to resolve this. way to go!
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