Paypal please! (or Riot :P)

[Vespar]

MAJOR UPDATE:

PAYPAL NOW AVAILABLE AS A PAYMENT OPTION AS OF 01/15/2015

Currently only available for purchasing crysta at the moment. Will update again once its available as a method on Cash Shop
Thank you SE for hearing our plea




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Since 01/12/2015, I have been fighting with 401 payment errors while trying to buy some dye off the cash shop.
I'm using the same credit card that I use for my subscription and its also a card that Ive used on the cash shop in the past (to buy fantasia/eternal bond/etc).
Despite all my efforts, the transaction wont go through. Nor will 2 other cards (that have also been used in the past - on my husbands account).

Myself and I'm sure many others have had the same issues.

Can we please have an update on Paypal!!! We've been waiting since July, 2014 for the UltimatePay/Playspan option replacement to get sorted out. Paypal is offered on every other MMO's arsenal of options and its already offered on the SE Stores. Please it needs to be a staple here too!!

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Original Post from Camate back in October:

Greetings,

We understand the frustration that the removal of the PlaySpan, and by extension PayPal, billing option is having on customers that relied on it for paying for subscription fees or for the optional services like retainers.

We are currently working on implementing a PayPal payment option and we hope to have this up and running soon. In the meantime, if you do encounter errors when attempting to register your credit card, please contact our Support Center for assistance.

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URL: Post on lodestone regarding Playspan/Ultimate Game Cards (dated July 2nd, 2014)
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URL: Technical Support Forums' Stickied thread regarding 401,601 payment issues. (A whopping 122 pages long; thread started 09/19/2013)
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Update: I would like to offer a few different methods of payment that could be used in lieu of paypal.
-Offer Crysta cards (similar to Game Time cards)
-Offer an option to convert game time cards to crysta
-buy crysta digitally off the Square Enix Store

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TL;DR?
Looking for updates on Paypal or other payment methods.

[Amiraa]

Don't think Japanese company such as se wanna deal with PayPal yet they forced people to use click and rob me shitty company . Just buy gift card , wish PayPal is used but shame tsk tsk.

[Vespar]

If three other normal credit/debit cards arent working that have worked several times in the past, I am not taking the risk of a Gift card from visa, etc. We shouldnt have to jump through hoops to pay for things. Japanese company or not. If you are going to offer a game in another country then you must be able to accept that country's currency and payment formats. I could understand if it was an issue on my banks end, but it is not. These are three different cards, from three different companies, and ALL of them have been used successfully in the past to pay for both my sub and cash shop items. The most recent usage was two days prior to the error. My Subscription was taken out off the card that I was originally trying to use on the cash shop. So, there is no excuse why it isn't working. Until this is resolved, I will be bumping this thread. Everyday if I have to, to bring it back to the forefront of important topics.

[kyuven]

If three other normal credit/debit cards arent working that have worked several times in the past, I am not taking the risk of a Gift card from visa, etc. We shouldnt have to jump through hoops to pay for things. Japanese company or not. If you are going to offer a game in another country then you must be able to accept that country's currency and payment formats.

This isn't exclusive to SE, though. A lot of Japanese companies simply don't consider PayPal to be worth dealing with for one reason or another. I have no idea why and it was kind of a perplexing thing while I was living there.

[Vespar]

This isn't exclusive to SE, though. A lot of Japanese companies simply don't consider PayPal to be worth dealing with for one reason or another. I have no idea why and it was kind of a perplexing thing while I was living there.

I'm not even asking that they use paypal directly. Find another provider who has the option of accepting paypal. Just like they had with UltimatePay.
And failing that, FIX THE CURRENT PAYMENT SYSTEM.

[Miitan]

Considering the amount of hassle you have to go through as an Ebay seller using Paypal if someone decides to contest payments, I know exactly why SE doesn't want to deal with them.

[CannedGeek]

This isn't exclusive to SE, though. A lot of Japanese companies simply don't consider PayPal to be worth dealing with for one reason or another. I have no idea why and it was kind of a perplexing thing while I was living there.

It could be because Paypal won't accept funds from a Japanese bank account. At least, they didn't when I tried to make a Japanese account while I was there.

[Zumi]

A lot of credit cards won't take a $1 charge which may be the issue.

[Whimsicalalien]

It could be because Paypal won't accept funds from a Japanese bank account. At least, they didn't when I tried to make a Japanese account while I was there.

why not?
/10

[CannedGeek]

why not?
/10

My best guess is that their system for one reason or another doesn't mesh with Japan's archaic banking system.