Yeah thats pretty much the issue I had. Paid for my sub then couldnt buy pots of dye on the Cash Shop.Mostly cause Global collect uses such a crappy fraud prevent system that if it fails once your locked for 24hours. Its why SE really needs to get rid of this crappy payment system and give us another choice, At the moment I am going the same crap just to buy crysta to pay for my account that will be off in 3 days. I tired 3 different cards and even on 2 different pcs and even my tablet and what I get that 401 error. Its funny how I paided for my husbands account earlyer this morning with a different card and it went threw but I cant pay for mine.
whats said is I cant even pay for my second account, I tired a moment ago and got same error Was gonna buy some dye on it.
Update on paypal/payment options please devs. *bump*
Bumping for Dev love :P
I'm actually curious how much revenue SE has lost over this 401 Payment error, and how much of that has caused people to quit playing XIV because they cant pay them due to said error..



Probably a good amount but maybe not enough to justify a quicker Paypal or another alternative implementation, they've never been good with finances or at addressing potential money making opportunities though, so they're always losing profits in some way. Especially because time cards only buy game time and you can't purchase from the cash shop with them, so that's another major potential profit loss, with how hard they're pushing the cash shop and all. Crysta cards would perfectly solve this, but who knows when or if that will happen.
Yep, which is why all I can do is advocate and keep bumping this thread until we get a response from the devs. And believe me, I will keep bumping it. Several times a day, every day until I get a status update. I will not let this go until we get a response! Even if I have to become the most annoying player on the forums :P
Also its been 48 hours since I last attempted payment, still getting 401 error (so obviously still locked out or there's still global collect issues for whatever reason)
yes we need a dev to step in here and say something, we can't pay we can't play this is bad for you SE we shouldnt have to tell you that
Massive bump of epic righteousness.
I'm in the same boat; everything I pay for online is done through Paypal. While I have 30-40 days left on my subscription it would be nice for this to be resolved by then. If we never had this option to begin I wouldn't complain. However, I've been using Paypal (to pay for Crysta) for the past 16 months. Please give the option back (^_^)
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