Game keeps crashing at the loading screen. Windows Error and system configuration is below. I love playing this game, but issue has been going on for about a month now (paired with a break during the holidays and did not look into it too much). Can anyone help? Doesn't happen with any other game and square mentioned it could be problem with RAM, bought a whole new stick to swap and still an issue. I am sad
I have tried reinstalling the game 4 times and every display configuration possible, still nothing.
Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x54ac2cd7
Faulting module name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x54ac2cd7
Exception code: 0xc0000005
Fault offset: 0x00a42b04
Faulting process ID: 0x1a9c
Faulting application start time: 0x01d02dcf7ea4608b
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Report ID: d34a1b43-99c2-11e4-96f5-bc5ff4bdc461
Faulting package full name:
Faulting package-relative application ID:
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\andre\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows Technical Preview 64-bit (6.2, Build 9200) (9879.fbl_release_currentfr.141107-1950)
SYSTEM_CPU Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 07/05/13 22:45:09 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8122.504MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 9402.504MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 238.131GB SYSTEM_FREEDISC_SPACE 140.669GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.788GB SYSTEM_FREEDISC_SPACE 111.679GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS AMD Radeon HD 7900 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x6798)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 3051.180 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1044.758 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1333
SYSTEM_GRAPHICS_DRIVER_DATE 20/11/2014 21:44:20
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Turtle Beach PX3 (PC))
SYSTEM_SOUND_DEVICE_ID {EEF39618-6FF4-4C09-B500-60A3555E5E22}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.04.9879.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 04/11/2014 08:17:23
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {0EEBC40B-22DA-4140-B870-2DE9DEC1CB0A}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.04.9879.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 04/11/2014 08:17:22
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {25385785-9665-4511-9E04-C0BEDBD6BE9E}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.04.9879.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 04/11/2014 08:17:22
SYSTEM_SOUND 1 - SAMSUNG (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {2A3988DD-573F-46BF-919A-34EDFA991EA4}
SYSTEM_SOUND_DEVICE_NAME AtihdWB6.sys
SYSTEM_SOUND_DRIVER_VERSION 9.00.0000.9905
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 21/06/2014 12:02:02
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {029B8BC0-8EC4-11E4-8002444553540000}
SYSTEM_INPUT_NAME Apple Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {029BB2D0-8EC4-11E4-8004444553540000}
SYSTEM_INPUT_NAME 2.4G Wireless Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {029B64B0-8EC4-11E4-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {029C7620-8EC4-11E4-8006444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {029C7620-8EC4-11E4-8007444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {029C9D30-8EC4-11E4-8008444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F2A52C60-9997-11E4-8001444553540000}
SYSTEM_INPUT_NAME HID Interface
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
Start Menu Search
Start menu
FFXIVLauncher
Technical Support - Post New Thread - Google Chrome
Event Viewer
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Adobe AIR
Adobe Shockwave Player 12.1
CrystalDiskInfo 6.2.2 Shizuku Edition
Mozilla Firefox 34.0.5 (x86 en-GB)
Mozilla Maintenance Service
Raptr
Razer Core
Steam
FTL: Faster Than Light
Kerbal Space Program
Planetary Annihilation
Organ Trail: Director's Cut
Train Simulator 2015
State of Decay
The Walking Dead: Season Two
Mini Metro
Portal
BioShock
TeamViewer 10
VLC media player
AMD Catalyst Control Center
Catalyst Control Center Graphics Previews Common
Razer Synapse 2.0
Catalyst Control Center - Branding
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
CCC Help Dutch
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
CCC Help Swedish
Java 8 Update 25
FINAL FANTASY XIV - A Realm Reborn
CCC Help Thai
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
CCC Help Hungarian
QuickTime 7
CCC Help Chinese Traditional
CCC Help Japanese
Apple Application Support
CCC Help Norwegian
CCC Help Czech
Java Auto Updater
CCC Help Danish
CCC Help German
CCC Help French
swMSM
CCC Help English
CCC Help Polish
Apple Software Update
CCC Help Russian
Adobe AIR
AMD Catalyst Control Center
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
CCC Help Greek
Google Update Helper
Adobe Reader XI (11.0.09)
Catalyst Control Center Localization All
CCC Help Italian
Google Chrome
CCC Help Portuguese
CCC Help Korean
Catalyst Control Center InstallProxy
CCC Help Finnish
CCC Help Turkish
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
CCC Help Chinese Standard
CCC Help Spanish
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001F70
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000022DC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 000013A0
C:\Program Files (x86)\TeamViewer\TeamViewer.exe 00001714
C:\Users\andre\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe 00000D70