Quote Originally Posted by Rizon View Post
People are missing the point. This is SE system. They know it. I have gone to them looking for help in solving my problem. A problem I seem to have only with FFXIV. They probably think like you do, the problem is on my end so they can totally ignore me (and others). Proper Customer Service says that they at least acknowledge you.
It's odd that it's only FF14 1.x and 2.x since they are different code bases. The game was re-wrote.

You wont get the kind of response because the game as you probably know is Japanese and all the dev work is down there. Only NA employees frequent these sites.

Do you use a PC or console?

If a PC what controller do you use, do you use third party software?

Have you checked the controller config in game and see if any options are enabled or need disabling.