Legacy Mark Disappeared...

[AlmightyApkallu]

Hello.

I have a character from 1.0. I've recently come back to A Realm Reborn. She has had the legacy tattoo on her since I've been back. The other day I equipped a helm and the tattoo disappeared. I cannot get it to come back, no matter what I do. And yes, I tried taking the helm back off, trying on other equipment and taking all her equipment off.

I have tried /lmark /lmark on /legacymark on /lmark off /legacymark off

and I have tried them in succession, doing them twice and waiting, hitting enter, doing off then on, doing on twice, doing simply /lmark. Nothing works, it will not come back, I want my tattoo back. Please help.

[Meteos]

IDK if you tried this or not, but when I've hidden my helm, sometimes depending on the helm the legacy mark was hidden too. But if I were you I would place a GM call. I think the NA team is still on vacation.

[AlmightyApkallu]

Yeah, tried hiding and unhiding the headgear. That didn't fix it. Still can't really figure out how to place a GM call in game. Can they fix this?

[Meteos]

Go to support menu, there's a faq below "how do I contact a game master"

[AlmightyApkallu]

Tried contacting a GM in game, hope I did it right, I believe I did? Sent the message with the title and it said a representative would be with me shortly. 1 hour later and it's time for bed, can't keep waiting. Can a GM even fix this?

[Lexia]

A GM will most likely respond to you through a support desk message, wouldn't expect any /tells from them.

[AlmightyApkallu]

A got a GM response as you said through a support desk message. They basically shrugged me off and said "We feel this issue would be best if you contacted Square Enix support, Monday through Friday 9-6". So now I have to wait till Monday just to see if they can do anything? Very disheartening, seems like they don't care and are going back to the ways of FFXI.