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  1. 01-04-2015 04:32 AM #8
    VoltaAsura
    Player
    VoltaAsura's Avatar
    Join Date
    Feb 2012
    Posts
    533
    Character
    Volta Asura
    World
    Excalibur
    Main Class
    Thaumaturge Lv 61
    "running FFXIV in compatibility mode for Windows 98."

    Why?

    Try removing this, as it could cause you compatibility issues.

    The issue you are describing sounds exactly like what I encountered earlier this week....it was my firewall blocking an internet connection to the launcher. I suggest to see if she can disable it altogether and try to login.
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    Last edited by VoltaAsura; 01-04-2015 at 05:35 AM.
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