Blank Launcher Window

[Raist]

...and she has quit trying to fix the problem now. So much for a help forum. :/

Holiday weekend... most of the Community team won't return until Monday. It hasn't even been one full day since you posted (this morning). Most of that day was the bulk of the Friday work day, which means it may have only been up for review in this user-to-user forum for a handful of hours.

Just saying, may want to give things a little more time on the forums before abandoning hope of getting assistance.

One popular thing that has resolved this for many is to flush the MSIE internet cache, as well as your DNS cache. To flush the DNS cache, you open a command prompt and run ipconfig /flushdns. May also want to reboot the network devices as well to try flushing out their caches just to be thorough.

Otherwise, load these URL's to see what gets displayed:

http://frontier.ffxiv.com/worldStatus/gate_status.json

This should give a status report on the server itself, hopefully this:

{"status":1}

http://frontier.ffxiv.com/arr_win/eula.html

This should display the End User License Agreement, with a check box for agreeing to the license agreement, and a grayed out "Next" button. When the box is checked, that button should "light up". The launcher gets some data from the frontier server, so depending on what does/doesn't happen with those links, it may give an indication of where the issues lie (connectivity to the site, scripting support failing, etc.). Just to rule them out, may want to run through and make sure the browser technologies (.NET, Flash, Java, etc.) are up to date if it doesn't behave properly.