Last year during Heavensturn, I wasn't able to complete the final quest "Thank Heavensturn For You". For some reason I wasn't able to turn in the final quest and the event ended before I could fill in a ticket.

I kept the quest in my log thinking that if I waited a whole year for the event to roll around again, that I might be able to turn this quest in for completion (provides an achievement). I have the quest in my log, the item (Uma Kabuto) it requires, the NPC is still there in New/Old Gridania and it's Heavensturn, however, I still can't turn it in. It says something about it needing to be Heavensturn...

I don't need the gil/xp/or the food item the quest rewards but I'd like to get it out of my log and have the achievement. I tried contacting GM services regarding the matter and got the standard "This is outside the Scope of a GM" tin can message.

Is there any plans to assist players with event quest issues like this in the future or anything that can be done now?