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Thread: APPCRASH

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  1. 12-31-2014 12:44 PM #1
    krazyrs
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    Sep 2013
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    Gridania
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    Character
    Krazy Kat
    World
    Hyperion
    Main Class
    Marauder Lv 60

    APPCRASH

    this used to happen once every month or so
    but logging in this week it happens so often i cant do instances anymore


    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: ffxiv.exe
    Application Version: 1.0.0.0
    Application Timestamp: 5499b787
    Fault Module Name: ffxiv.exe
    Fault Module Version: 1.0.0.0
    Fault Module Timestamp: 5499b787
    Exception Code: c0000005
    Exception Offset: 00a39afd
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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  2. 12-31-2014 02:21 PM #2
    Squa11_Leonhart
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    Kaya Yuuna
    World
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    Archer Lv 70
    system information please.

    These issues are relevant to users machine configurations and not an actual issue in the game itself.
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  3. 12-31-2014 06:35 PM #3
    krazyrs
    Player
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    Location
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    Character
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    Mainboard : Gigabyte P55A-UD4P
    Chipset : Intel P55
    Processor : Intel Core i7 870 @ 2933 MHz (max : 4239)
    Physical Memory : 8192 MB
    Video Card : NVIDIA GeForce GTX 660
    Hard Disk : M4-CT128M4SSD1 ATA Device (128GB)
    Hard Disk : Seagate ST31000528AS ATA Device (1000GB)
    Hard Disk : Seagate Backup+ Desk (4001GB)
    DVD-Rom Drive : HL-DT-ST BD-RE UH10LS20
    Monitor Type : LG Electronics 24M45 - 23 inches
    Monitor Type : HannsStar HZ251H - 25 inches
    Network Card : Realtek Semiconductor RTL8168/8111 PCIe Gigabit Ethernet Adapter
    Network Card : Realtek Semiconductor RTL8168/8111 PCIe Gigabit Ethernet Adapter
    Operating System : Windows 7 Home Premium Home Edition Media Center 6.01.7601 Service Pack 1 (32-bit)
    DirectX : Version 11.00
    Windows Performance Index : 5.9 on 7.9
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  4. 12-31-2014 06:42 PM #4
    Squa11_Leonhart
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    Sorry, i should have been more specific.

    Post the information from the System Information Utility in the games launcher (under Config).
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  5. 01-01-2015 12:19 AM #5
    krazyrs
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    might have fixed it
    played a 8hour session after this with no crash

    Go to Control Panel -> Sound. Find your default audio output and right click -> Properties. Click the Advanced tab. Some games do not run properly on settings above 24bit/48KHz. If yours is set to this, turn it down (you won't really notice a difference).
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