Let me start off with what I paid for:

I paid for a premium Eternal Bond Ceremony Via Mog Station 2 weeks ago. Due to the PSN being down, I was not able to log on at all yesterday and commence my ceremony. Between the marriage NPC and Square's own Eternal Bonding protocol, I have no idea where my marriage stands. I can't log on to get married. I cant log on to reschedule. When and how do I re-schedule? It's not fair as PC players can still take advantage of reservations... What is my step by step plan for obtaining this service I paid for?