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  1. #1
    Player
    iKittycat0737's Avatar
    Join Date
    Dec 2014
    Posts
    1
    Character
    Sanda'ai Minato
    World
    Diabolos
    Main Class
    Conjurer Lv 50

    Don't even know how to describe this...But I need help

    Okay, so I log into the launcher of FFXIV via my computer system. I've had the game for about a month now, and it's been working fine. Some error codes here and there, but only if I'm on the game for suspended amounts of time. Well, now it seems after I push START on the launcher screen, my screen goes black (Because I have the game on full screen) but then gets minimized without me clicking anything. I click it on the bottom of my screen to bring it back up, but it just goes back down. If I sit for awhile, I can hear the starting cutscene and the music start, so I know the game is working and it still therefore there, but I can't figure out why it won't come up. It just keeps minimizing itself. I've tried restarting the launcher.
    (0)

  2. #2
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Curious if maybe it has been set run in minimized mode? This could have happened if you were trying to set compatibility/Admin options on it. If you did so, go back and make sure it isn't set to run minimized. It's been known to happen by accident or from Windows freaky random file corruption.

    May be a long shot... but lets also take a look at your display settings, just in case it is a simple matter of an error in the config file tripping something up. It is a plain text file that you can open with any text editor like notepad, wordpad, textpad, etc. It is called FFXIV.cfg, and nested a few levels into your documents folder. Depending on your view settings, you may not see the .cfg part, but just FFXIV (there will be one called FFXIV_BOOT.cfg in there as well).

    Open your file browser and drill down your folders along a similar path to this location:

    C:\Users\<Your Windows User Name>\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn

    Right click the FFXIV file and select "Open With...". Depending if you have opened this file type before or not, you may see something listed already or you will need to pick one to open it with. Notepad will do just fine. About 18 lines down, you will see a section for the display settings. It should look similar to this, though the dimensions may be different:

    Code:
    <Display Settings>
    MainAdapter	
    ScreenLeft	142
    ScreenTop	61
    ScreenWidth	1600
    ScreenHeight	900
    ScreenMode	0
    FullScreenWidth	1920
    FullScreenHeight	1080
    Refreshrate	60
    Fps	0
    AntiAliasing	0
    FPSInActive	0
    ResoMouseDrag	1
    MouseOpeLimit	0
    LangSelectSub	0
    Gamma	50
    UiBaseScale	2
    Make sure the dimensions set for both the Screen and FullScreen lines are valid values (not larger than your screen supports). Make sure it is a "standard" size set for the FullScreen values--sometimes game engines get weird if it's a custom size. The Screen lines are used for the windowed modes, so make sure they are also a standard size if you were stretching a borderless window to full screen. I've seen some cards drop a screen to the taskbar if the window goes too far out of bounds to the screen or the card's native resolution limits. You can see the more common dimensions in this chart (use the URL if the pasted image isn't clear enough to read):

    http://en.wikipedia.org/wiki/Display...Standards8.svg


    Once you've confirmed the dimensions are proper, try setting it back into windowed mode (make sure the dimensions are smaller than your full screen dimensions, to make sure it is actually windowed) and then changing the value of ScreenMode to zero like it is in my example to make it go back to windowed mode, than save the file. Hopefully that will get it to load in a normal window so you can set options back again with the GUI.

    There could also be something funky in the driver level options (AA, refresh, etc) that is causing it to freak out. You can set some of them manually as well by directly editing that config file, but do so at your own risk. Some options should be pretty obvious because they are simple on/off toggles, but others may have a range of values and you may get strange results without knowing what 1, 2, or 3 represents. As a last resort, you could try resetting things to defaults from the launcher (buttons at the bottom, Configuration). Make sure to make a backup first though, as it may reset all kinds of things you won't want to spend a lot of time redoing.
    (0)
    Last edited by Raist; 12-27-2014 at 07:59 AM.

  3. #3
    Player
    Jrood's Avatar
    Join Date
    Dec 2014
    Posts
    13
    Character
    Gideon Blackthorn
    World
    Behemoth
    Main Class
    Lancer Lv 50
    I have a ps4 when I open ff14 it goes black I can hear the background music but that is all
    (0)

  4. #4
    Player
    QuCont's Avatar
    Join Date
    Feb 2014
    Posts
    426
    Character
    Q' Continuum
    World
    Shinryu
    Main Class
    Culinarian Lv 57
    Try pressing Win + Up/Left/Right.

    Windows has this weird habit of opening programs outside the displayable area when you switch resolutions or remove a monitor.
    (0)

  5. #5
    Player
    GreatMonkey's Avatar
    Join Date
    Aug 2013
    Posts
    105
    Character
    Rasekhmet Apollohmet
    World
    Cactuar
    Main Class
    Red Mage Lv 90
    When you bring up the FF14 launcher, look on the bottom of it and to the right. You should see "Config" click on "backup" and save the file someplace you will remember where it is, then click on it then click on "Reset". This will reset all the settings back to there defaults. If you are still having the problem after you have try what Raist has posted and try resetting all the settings to the defaults then try updating you video card driver or reinstalling it or uninstall the game and reinstall it.
    (0)