Ties that Bind

[Jordan1]

So-

A player in my FC was after the wedding dress. I figured I would get one too. She paid the platinum and I had the free. We read she wouldnt get the dress that could be dyed, so I paid for the platinum service too, and now we cannot undertake the quest.

I have confirmed neither of us have started the quest with someone else, and we are both wearing the bracelet. Any ideas? I reached out to a GM and he referred me here, so I have high-hopes.

[Geesus]

Okay. I think you may have worded that wrong. If she got the Platinum, she DOES get the dyeable dress. the only reason to have gotten a second Platinum, would be for YOU to get the dyeable dress AND so you both can have the wedding as the Plat. version plus, all the goodies.

Now, not sure if the wristlet you had originally for your "free" wedding is still equipped or even if it IS the issue but, did you have to trade it in in order to "upgrade" from free to Platinum? or just discard it and get a new one? Otherwise, you both have to have a promise ring. Maybe telling us exactly what the message you get is when you attempt to start the quest would be helpful.

[Jordan1]

According to the site, if both people do not have the same wristlet, the system defaults to the lowest. See here.
In the event both you and your partner have different promise wristlets equipped, the wristlet of lesser value (standard < gold < platinum) will determine the service plan for both players when undertaking the quest "The Ties that Bind."

So that aside- to answer the rest of your response.

I am wearing the platinum now after getting rid of the free one. The error is the quest will not start. It is red. When I click the initiate NPC, it says you must speak to him with a partner also wearing a bracelet or something to that effect.

We are doing everything correctly according to everything I have read, just not able to proceed.

[Jordan1]

AH I see what you are saying about the dress thing. The platinum only affects the wedding itself not the dress- good to know, but still doesn't matter if I can't get to the part to get the dress I guess.

[Geesus]

Okay. Dumb question. When you and your partner are trying to launch the quest, are you both in the same party and ONLY the 2 of you in the PT?

[Geesus]

AH I see what you are saying about the dress thing. The platinum only affects the wedding itself not the dress- good to know, but still doesn't matter if I can't get to the part to get the dress I guess.

Nope, you get all the dresses and the wedding stuff, and a cake, and a chocobo. I can't remember all the stuff and I can't get to it from work; it's blocked. You also get first dibbs on wedding dates/times.

[Jordan1]

Yeah the party is just the two of us. We are equipped with the bracelet. The quest marker is above the initiate's head in yellow. But on the map it is red.

[Jordan1]

Both on PS4 if that matters.

[Geesus]

O.o Ummmm ... So it's the ! above their head but the map for you both, shows that same marker as Red? Are you sure when the GM told you to come to Lodestone they mentioned asking the players or, did they want you to put a ticket in with the In-Game bugs portion? Cause, this sounds more client/game related then something players can fix.

Most important thing, have the bracelet. Be in PT alone, together. That should be it. Granted, that is AFTER you both have done the quest to make your Promise Rings. Which, take you to Ul'Dah. The rings are low level enough that any 35 GSM or lower can make it. HQ is not an option so just gather the mats RQ and make them. You then have some things you need to do in Ul'Dah at the GSM Guild. THEN you go back to Hawthorne Hut and finish that portion of the quest. THEN you get to travel to the 12 sites.

[Jordan1]

I'll reread the response when I get home, but I am fairly certain he said to reach out to the forums.

Anyway thanks for the help