This is a call to the devs to give the GSU a well deserved talking to about their lack of effort when it comes to actioning open world bot reports. People think it takes them a while to investigate or often question whether the accusations of running automated tools have merit, irrespective of this the harsh reality is that they aren't banning these bots at all.

I've been in back and forth discussions with GM's about this, they've told me their hands are tied, they can't make the GSU do anything other than escalate to their attention. Their advice was to create a complaint forum post under General Discussion which will hopefully alert the right people to take action. No naming and shaming allowed or forum ban will result.

As I've said in other posts, I have reported the same 4 bots on Tonberry and their spiritbond gear crafter every single day, sometimes twice a day, for over 2 months and they are still online right now happily botting away.

I'll be updating this thread with details, screenshots and hopefully video footage when I get time (as it would be pretty sad if I spent more time on this than actually playing the game).