Constant Lag every single night at the same time in EST USA

[Ruri]

Level 3 is not to blame for this, saying or believing such is practising extreme ignorance to the situation at hand.

Verizon refuses to connect additional intermediary links, that Level 3 has made available to them resulting in congestion and artificial choking during peak hours.

Right, I have already gone through all the steps and did route test and level 3 is the one that's slow. Its the path the SE server takes not my ISP in general.

[Raist]

Right, I have already gone through all the steps and did route test and level 3 is the one that's slow. Its the path the SE server takes not my ISP in general.

Correction. It is the route your ISP has assigned to you to get to Ormuco's network. Your ISP has the analytical tools and the means to adjust your routing to avoid congested corridors if they are not willing to provision the necessary port upgrades at the exchanges to supply the required bandwidth at those congested exchange points. They can do something about it...they just are choosing not to.

[Ruri]

Correction. It is the route your ISP has assigned to you to get to Ormuco's network. Your ISP has the analytical tools and the means to adjust your routing to avoid congested corridors if they are not willing to provision the necessary port upgrades at the exchanges to supply the required bandwidth at those congested exchange points. They can do something about it...they just are choosing not to.

Well yea its Time Warner so their "tech support" team is useless. They usually try to sell me shit like digital phones instead of helping me with my issue. Transferring to higher level TS doesn't do anything either.

[Raist]

True

Well yea its Time Warner so their "tech support" team is useless. They usually try to sell me shit like digital phones instead of helping me with my issue. Transferring to higher level TS doesn't do anything either.

Sounds like you are stuck dealing with tier1/2 people. I am also with TWC in SC. They can do more for you. Have you demanded specifically tier3 support? Been to their forums? Twitter? Facebook? Emailed them at their twchelp address?

That's all I have to do now...email my modem signal/log snapshots along with trace/ping results showing good and bad times, and my route gets altered shortly afterwards. It eventually got to where I don't have to contact them much anymore. More often than not, by the time I notice it getting out of hand my modem bounces and when it comes back up I have a new route.

Edit:
Here is a post I made a while back with some links that may help you out:
http://forum.square-enix.com/ffxiv/t...=1#post2627172