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  1. #1
    Player
    Aeaolan's Avatar
    Join Date
    Dec 2014
    Posts
    3
    Character
    Aeaolan Mahal
    World
    Exodus
    Main Class
    Gladiator Lv 38

    FFXIV won't play after 12/17 update

    So after the update i tried to log into the game log in was fine but when the game started to load i got a black screen and it minimized it's self to the taskbar so i clicked on it the window expands but it is blank and after a second or two re-minimizes it's self to the task bar, i can hear the beginig movie in the back ground but no video and, if i try to open it the game freezes.
    (0)

  2. #2
    Player
    Squa11_Leonhart's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,123
    Character
    Kaya Yuuna
    World
    Cerberus
    Main Class
    Archer Lv 70
    reboot your computer
    (0)

  3. #3
    Player
    Spoekes's Avatar
    Join Date
    Feb 2014
    Posts
    646
    Character
    Spoekes Magica
    World
    Odin
    Main Class
    Scholar Lv 70
    It sounds very strange but have you tried changing your login password?
    I had similar issues and a password renewal solved them
    (0)

  4. #4
    Player
    Aeaolan's Avatar
    Join Date
    Dec 2014
    Posts
    3
    Character
    Aeaolan Mahal
    World
    Exodus
    Main Class
    Gladiator Lv 38
    Rebooted more then once, also updated my video card drivers to make sure that was not an issue, i'll give the password thing a shot but i'm not so sure.
    (0)

  5. #5
    Player

    Join Date
    Sep 2014
    Location
    Gridania
    Posts
    71
    I had to wait a long time before the black screen went and the game started. I guessed the virus scanner was checking it.
    (0)
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  6. #6
    Player
    Aeaolan's Avatar
    Join Date
    Dec 2014
    Posts
    3
    Character
    Aeaolan Mahal
    World
    Exodus
    Main Class
    Gladiator Lv 38
    I found the answer i had Creative cloud running in the back ground and it was interrupting something with the game.
    (0)