Results 1 to 2 of 2
  1. #1
    Player

    Join Date
    Dec 2014
    Posts
    3

    Unsure where to find account code

    Heya, I decided to buy the game with two days left on my trial, so I went and purchased it from the NA Squeenix store (Since it's only $10 there and it seemed like the best deal), but they haven't given me a code or anything to upgrade with. I've gone into MogStation and it just asks me for a code and when I look at the order I've placed it says this:

    When requested, please enter the product registration code to complete the initial registration process.

    But I can't see this product registration code anywhere.

    Mildly concerned, since it's already taken my money and I have no code

    And the game hasn't upgraded itself or anything, I checked that and it's still a trial
    (0)

  2. #2
    Player
    Xystic's Avatar
    Join Date
    Oct 2013
    Posts
    734
    Character
    Belcross Panda
    World
    Famfrit
    Main Class
    Gladiator Lv 60
    Quote Originally Posted by Licentioria View Post

    Mildly concerned, since it's already taken my money and I have no code

    And the game hasn't upgraded itself or anything, I checked that and it's still a trial
    A lot of times, it takes a bit before your order is actually confirmed. Once its confirmed, they will send you a product key code or directions to get the code. Sometimes it may take 30 mins to an hour. I bought two digital copies for some family members not too long ago and I had to wait a bit. If you don't get it within a couple hours, I would recommend getting in contact with costumer support.

    Hope this helps.
    (0)