Quote Originally Posted by Swygyn View Post
Do the mails from the Veteran Rewards count as SE mails?
Yes that's the ones, although if you've deleted some then you must be under the limit for SE special mails Sorry I really thought that would fix it, I just deleted all of my SquareEnix special mails and in came my new item, although I can appreciate you might not want to do that/keep some of them.

I've just read (on a blog post so this might not be the case!) that apparently there's a limit of 4 unopened items and once you have 4 mails that aren't read, it postpones deliveries of other mails. Like I said I have no idea if that's actually true, but if you have any unread mails, recommend reading them and seeing if it makes any difference?