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  1. #1
    Player
    ActionZero's Avatar
    Join Date
    Aug 2013
    Posts
    8
    Character
    E'milia Mhira
    World
    Omega
    Main Class
    Monk Lv 90

    I have been getting error 601 when trying to pay by card for over a year

    Tried with all my cards, contacted my banks and there's no problems at their ends, tried with multiple web browsers with all plugins disabled. I have tried every single option that is suggested for this issue and nothing works. Now that paypal isn't an option for buying crysta with which to pay my bill the only choice I have is to buy timecards but I have legacy status so that means I am being forced to pay more than I would otherwise.

    Square, your game is great but your payment system is a complete shambles and your customer service is even worse. Whenever other websites have had issues processing payments I can get in touch and have it sorted in days at the absolute most, to have an issue this large for over a year (and from what I've read I am far from the only person suffering from this) is utterly unacceptable and shows a complete lack of care for your customers.

    I don't even hope to get a response from SE on this but even if I'm yelling into a vacuum it feels nice to get it said.
    (0)

  2. #2
    Player
    quikSylvir's Avatar
    Join Date
    Dec 2014
    Posts
    10
    Character
    Quik Sylvir
    World
    Jenova
    Main Class
    Monk Lv 75
    I'm not sure if you are running any kind of no-script style browser add-ons, but I know a friend of mine couldn't pay for his and found out that it was because of that that he could not process the payment, hope this helps!
    (0)

  3. #3
    Player
    ActionZero's Avatar
    Join Date
    Aug 2013
    Posts
    8
    Character
    E'milia Mhira
    World
    Omega
    Main Class
    Monk Lv 90
    Quote Originally Posted by quikSylvir View Post
    I'm not sure if you are running any kind of no-script style browser add-ons
    Quote Originally Posted by ActionZero View Post
    tried with multiple web browsers with all plugins disabled.
    Wish it was that simple.
    (0)