90K connection issues when playing FFXIV

[Balzec]

ISP:
Comcast, USA

Type of Internet Connection:
Cable, no wifi

Internet Connection Speed:
50Mbit/s



Date & Time:
0318 Pacific Standard Time 2/16/2015

Frequency:
State how frequently the issue occurs. Please select from the following.
first time it's happened

Character Name:
Balzec Hammer

World:
Faerie

Area and Coordinates:
anywhere

Party or Solo:
Party and Solo

NPC Name:
None

Monster Name:
First set of monsters in Brayflox HM

In-Game Time:
0318 Pacific Standard Time

Steps:
I was in the process of fighting monsters in Brayflox HM. Logged back in and then was fighting monsters in Coerthas Highlands and had the same issue occur. Attempted multiple times to log back in, but Data Center Error 2002 kept occuring for Faerie server. Attempted a different Data Center and was able to log in, but unable to log into the data center I play on.

PC Specs

Machine name: JASON-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150113-1808)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7751
BIOS: BIOS Date: 03/20/13 14:14:53 Ver: 04.06.05
Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.8GHz
Memory: 16384MB RAM
Available OS Memory: 16332MB RAM
Page File: 2810MB used, 29852MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

[Enthy]

ISP:
Time Warner Internet, CA USA

Type of Internet Connection:
300 mbps with Cat6 cable on 1 Computer
300 mbps with Cat65e cable on another Computer

Internet Connection Speed:
300 Mbit/s)


Date & Time:
once every 3-15 min intervals all day PST

Frequency:
Always

Character Name:
Enth Rax
Sev Rax

World:
Excalibur


Area and Coordinates:
everywhere but more specific - Mist (13,11)

Party or Solo:
solo or in Duty Finder

NPC Name:
None

Monster Name:
None

In-Game Time:
all the time

Steps:
1 time it kept happening every 3 minutes when i was trying to complete the rouge level 10, 15, 20 missions.

PC Specs
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Leo\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150113-1808)
SYSTEM_CPU Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs), ~4.1GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS Award Modular BIOS v6.00PG
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8109.117MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 16216.422MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.690GB SYSTEM_FREEDISC_SPACE 54.457GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 441.192GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS AMD Radeon HD 6900 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x6719)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 2032.672 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2063.266 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1333
SYSTEM_GRAPHICS_DRIVER_DATE 11/20/2014 6:44:20 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Rocketfish 5.1 PCI Sound Card)
SYSTEM_SOUND_DEVICE_ID {5E3C4714-72FE-4F32-8795-9ECD18C5881E}
SYSTEM_SOUND_DEVICE_NAME P17.sys
SYSTEM_SOUND_DRIVER_VERSION 5.12.0001.2020
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/16/2009 6:44:56 AM
SYSTEM_SOUND Digital Audio (S/PDIF) (3- High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {9D974178-2504-4D86-9B14-6B47241BD4F8}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/20/2010 7:23:47 PM
SYSTEM_SOUND Digital Audio Interface (Rocketfish 5.1 PCI Sound Card)
SYSTEM_SOUND_DEVICE_ID {A0BD609D-6F50-4D7F-9467-683F4B140FA5}
SYSTEM_SOUND_DEVICE_NAME P17.sys
SYSTEM_SOUND_DRIVER_VERSION 5.12.0001.2020
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/16/2009 6:44:56 AM
SYSTEM_SOUND Digital Audio (S/PDIF) (3- High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {C8D60C73-0DC6-48F5-A9DF-8628670E2782}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/20/2010 7:23:47 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4205E7F0-68FF-11E4-8001444553540000}
SYSTEM_INPUT_NAME Controller (Xbox 360 Wireless Receiver for Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {2E59BE20-68FF-11E4-8002444553540000}
SYSTEM_INPUT_NAME Corsair K70R Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

[ravenousjoe]

ISP:
Telus, Canada

Type of Internet Connection: DSL, Wired

Internet Connection Speed: 30 Mbits/sec

Date & Time: 4:27, 5:27, 6:27, 7:27, 8:27 MST

Frequency: Once every hour, on the minute.

Character Name: Leona Lunari

World:
Faerie

Area and Coordinates: Lomsa Lomininsa, Thanalan, It happened while in a duty as well.

Party or Solo: First time was in a party of 4, subsequent times were solo.

NPC Name: None

Monster Name: Most recent time, none

In-Game Time: Can't recall

Steps: Was standing near the summoning bell, earlier times I was in between trash pulls in Stone Vigil. Then I got an error code 90002

PC Specs
-=-=-=-=- System Information -=-=-=-=-
A8-3870K Black Edition
8 Gigs Corsair Memory
GA-A75-UD3H Mobo
MSI Gaming 2Gb R9 270X
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

[Katagai]

ISP:
Verizon FIOS, USA

Type of Internet Connection:
Fiber, wired and wireless

Internet Connection Speed:
50/50 Mbps

Date & Time:
Since Tuesday, 2/16/15

Frequency:
Always

Character Name:
Katagai Mitsuaki

World:
Hyperion

Area and Coordinates:
All Areas

Party or Solo:
Both Solo and Party (4 and 8 + alliance)

NPC Name:
None

Monster Name:
None

In-Game Time:
N/A

Steps:
Unable to play without being disconnected due to 90002 error. Router has been replaced and issue continues to occur. Playing on PC brings about the same result and using a VPN does not help.


Model Number of the PlayStation®4 You Are Using
- Model Number: CUH-1001A

[Ayzen]

ISP: time warner cable
When it occurs: Only during fights. But in every single goddamn fight. Right when i right click a monster and cast a skill, 0 sent, 0 receiving. Makes the game unplayable. Please help (:

Char: Ayzen Strife
World: Gilgamesh

Thanks.

[PEANUT]

ISP:
Verizon FIOS, United States.

Type of Internet Connection:
Not entirely sure, I do use Wireless Internet Connection though.

Internet Connection Speed:
50/50 Mbps.



Date & Time:
02/28/15 till present.

Frequency:
Every dungeon I play through, it has been ridiculously heavy, till the point where the game is not even playable.


Character Name:
Gabriel Lark

World:
Excalibur


Area and Coordinates:
Numerous Dungeons, from low to high level.

Party or Solo:
Party, 4 members.

In-Game Time:
Around 11:00 p.m. EST till present day/time.

Steps:
Was playing through dungeons, low and high level, always during fights I would endure heavy lag till I got dc'ed with an 90k Error. Problem is still going on till present.

[AsterAvos]

Errors 90001 and 90002.

ISP:
NorthState, USA

Type of Internet Connection:
Fiber

Internet Connection Speed:
28mbs

Date & Time:
2/27/15 - 3/1/15 so far. All times of day.

Frequency:
Sometimes? More than a handful of times per day.

Character Name:
Aster Avos

World:
Goblin

Area and Coordinates:
Seemingly anywhere, including The Howling Eye Hard Mode, Battle in the Big Keep, Second Coil Turn 1 and 2, and Ward 1 of the Lavender Beds.

Party or Solo:
Solo and in parties of 4 and 8 members.

NPC Name:
None.

Monster Name:
Garuda HM, Gilgamesh, Rafflesia, Melusine, etc.

In-Game Time:
Haven't kept track.

Steps:
My character rubberbands and my client shows other characters doing the same occasionally, timing doesn't seem to matter. Between pulls, fighting enemies, standing around, whatever. Suddenly, I'll disconnect with a 90001 or 90002 and be able to immediately join back into the game. I have not experienced any problems in other online games or activities. I've been able to sustain Skype calls and Twitch streams. These issues only affect my connection to FFXIV, and only recently, as the date shows.

Desktop computer
Motherboard: ASRock 990FX Professional
CPU: AMD FX-6100 Zambezi
Graphics: 2GB Nvidia GTX-750 Ti
RAM: 8GB

[Cyreth]

ISP:
Kabel Deutschland, Germany.

Type of Internet Connection:
Cable

Internet Connection Speed:
32mbit/s down
2mbits/s up

Date & Time:
Generally at random times.
Recently happened at March 2nd, 7:23PM (GMT+1), could not connect to server until 7:40PM(GMT+1), could also not access forum or any other SE Services. Every other services work perfectly fine.

Frequency:
OFTEN. From 1-7 times per hour to once every 2 hours or so.

Character Name:
Seiyuu Windfury

World:
Cerberus


Area and Coordinates:
Random locations.

Party or Solo:
Both.

NPC Name:
None.

Monster Name:
None.

In-Game Time:
Random times.

Steps:
Just sudden connection loss. Error 90001 or 90002. Somtimes connection so any SE services can't be established for a couple of minutes after it occurs. Error 2002, and Launcher Error -2136697211 (A System error has occured)

PC Specs
-=-=-=-=- System Information -=-=-=-=-

Time of this report: 3/2/2015, 20:06:23
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: German (Regional Setting: German)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 11/11/13 22:47:15 Ver: 04.06.05
Processor: AMD FX(tm)-8350 Eight-Core Processor (8 CPUs), ~4.0GHz
Memory: 8192MB RAM
Available OS Memory: 8150MB RAM
Page File: 6579MB used, 1968MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

EDIT: I even had problems posting this since the site didn't load. (8:27PM GMT+1)

[NjordAkhabali]

ISP:
Time Warner Cable, United States

Type of Internet Connection:
Fiber Optic?
Cable

Internet Connection Speed:
130 Mbps



Date & Time:
Since creating my account on February 17th to present

Frequency:
Sometimes
Seemingly random. Anywhere from 30 minutes to 2 hours in between.
Has happened multiple times during A rank hunts recently outside of that interval.

Character Name:
Njord Akhabali

World:
Aether, Coeurl


Area and Coordinates:
Anywhere

Party or Solo:
Regardless of party size.

NPC Name:
n/a

Monster Name:
n/a

In-Game Time:
n/a

Steps:
Seemingly random throughout the day. Have tried numerous things to fix it, including resetting modem, updating modem, re installing the client.

PC Specs
-=-=-=-=- System Information -=-=-=-=-
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150113-1808)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-78LMT-USB3
BIOS: Award Modular BIOS v6.00PG
Processor: AMD FX(tm)-6300 Six-Core Processor (6 CPUs), ~3.5GHz
Memory: 8192MB RAM
Page File: 4155MB used, 12190MB available
DirectX Version: DirectX 11
----Video Card----
Card name: NVIDIA GeForce GTX 760
Manufacturer: NVIDIA
Chip type: GeForce GTX 760
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1187&SUBSYS_847A1043&REV_A1
Display Memory: 4038 MB
Dedicated Memory: 1990 MB
Shared Memory: 2048 MB
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

[Kinkoz]

ISP:
Cablelynx, USA

Type of Internet Connection:
Cable

Internet Connection Speed:
16Mb/s down, 2 Mb/s up

Date & Time:
March 2, 2015

Frequency:
Always (At least for today. First time I've ever really gotten 90k errors, and with such frequent consistency)

Character Name:
Kinkoz Sagan

World:
Coeurl

Area and Coordinates:
n/a (Occurs regardless of current position)

Party or Solo:
Both

NPC Name:
n/a (Although I had been in a Triple Triad match with Buscarron during one of the many 90k disconnects I've had today)

Monster Name:
Has occurred with Ifrit (Hard Mode), Good King Moggle Mog XII (Hard Mode), and Leviathan (Extreme)

In-Game Time:
n/a

Steps:
Seemed to frequently occur regardless of the situation or actions being performed. Could play for at least 10-30 minutes just fine upon initial login before getting constantly disconnected with either a 90002 or 10105 error (One other error code has popped up at some point, but those are the two I've received most frequently).

PC Specs
-=-=-=-=- System Information -=-=-=-=-
Windows 7 Professional (64-bit)
ASRock Z68 Xtreme3 Gen3
Intel Core i5-2500k @ 3.30 GHz
AMD Radeon HD 7800
6 GB RAM
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-