ISP: Cox Cable - USA
Name of ISP you use to connect to the Internet, incl. country.

Type of Internet Connection: Cable on wired connection.
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)
*Also please mention if you play FFXIV using a WIFI connection.

Internet Connection Speed:60 Mbps
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)



Date & Time: all the time since around Friday night at midnight til current time PST.
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

Frequency: every time i log on, either 90k error or 2002.
State how frequently the issue occurs. Please select from the following.
Always
Sometimes
Once (Did not reproduce)
Unknown

Character Name:All toons across multiple accounts
Which character did the issue occur with?

World:Primal/Ultros
World where the issue occurred.


Area and Coordinates:can't get logged in to see coords.
Area and map coordinates where the issue occurred.

Party or Solo:both
If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party".
*If you wrote "Party" please also include the number of members.

NPC Name:none
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write "None".

Monster Name:none
Name of monster that your character was battling against when the issue occurred.
*If you were not battling against any monster, then please write "None".

In-Game Time:
Please list the in-game time that the issue occurred.

Steps:
Detailed steps on how the issue occurred.
*Please try to include the following details.
What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
If you were using macro commands when the issue occurred, please include the details of the command.
In case the error message appeared when the issue occurred, please include what the message said.

PC Specs
-=-=-=-=- System Information -=-=-=-=-
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150113-1808)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 02/26/14 13:48:26 Ver: 06.02
Processor: Intel(R) Core(TM) i7-4930K CPU @ 3.40GHz (12 CPUs), ~3.4GHz
Memory: 16384MB RAM
Available OS Memory: 16322MB RAM
Page File: 5501MB used, 27442MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11

Card name: NVIDIA GeForce GTX TITAN Black
Manufacturer: NVIDIA
Chip type: GeForce GTX TITAN Black
DAC type: Integrated RAMDAC
Display Memory: 4095 MB
Dedicated Memory: 3072 MB
Shared Memory: 1023 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: BenQ XL2410T (Digital)
Monitor Model: BenQ XL2410T
Monitor Id: BNQ7F02
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-